Click2Magic vs. Comm100

Click2Magic

9 Reviews and Ratings

Comm100

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Click2Magic	Score7.8 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month
Comm100	Score8.2 out of 10	N/A	Comm100 is a global provider of omnichannel customer support software for commercial, government, and nonprofit organizations of all sizes. The Comm100 platform unifies live chat, email, social media, secure messaging, and self-service resources into one support experience. Centralized conversations and workflows improve visibility, accelerate response times, and ensure consistent service delivery regardless of channel, audience, or interaction volume. The…	$39 per month per user

Pricing

Click2Magic

Comm100

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

Booking: $14
per month per user
AI Copilot: $29
per month per user
Live Chat Startup: $39
per month per agent
Ticketing & Messaging: $59
per month per user
Live Chat Plus: $69
per month per agent
AI Insights: $100
per month
Live Chat Ultra: Contact Sales
per month per user
AI Agent: Contact Sales

Pricing Offerings
Click2Magic	Comm100
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

$39 Per Seat/Month, Billed Annually.

No setup fee

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Community Pulse
Key User Insights
	Click2Magic	Comm100
Considered Both Products	Tvisha Systems Pvt Ltd No answer on this topic	Comm100 No answer on this topic
	Would buy again
	100% Would buy again 5 Answers	No answers on this topic
	Delivers good value for the price
	100% Delivers good value for the price 5 Answers	No answers on this topic
	Happy with the feature set
	100% Happy with the feature set 5 Answers	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
100% Implementation went as expected 5 Answers	No answers on this topic

Best Alternatives
	Click2Magic	Comm100
Small Businesses	Olark Score10 out of 10	Olark Score10 out of 10
Medium-sized Companies	Zoho SalesIQ Score9.7 out of 10	Zoho SalesIQ Score9.7 out of 10
Enterprises	Genesys DX (discontinued) Score10 out of 10	Genesys DX (discontinued) Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Click2Magic	Comm100
Likelihood to Recommend	9.7 (5 ratings)	8.2 (2 ratings)
Likelihood to Renew	- (0 ratings)	8.2 (1 ratings)
Usability	- (0 ratings)	9.1 (2 ratings)
Support Rating	- (0 ratings)	7.3 (1 ratings)

User Testimonials
	Click2Magic	Comm100
Likelihood to Recommend	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review	Comm100 Comm100 has been great for getting customers to specific pieces of content (drivers, downloads, collateral, use cases, etc.) while the customer reaches out. The ability to share specific links in the chat window and have a preview appear is especially neat Rob Rasmussen Sr. Manager, Web & Visual Design Read full review
Pros	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review	Comm100 We have a live chat icon on the website, so users can easily contact us for instant support. Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support. Allan Wade Associate Sales Manager Read full review
Cons	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review	Comm100 Salesforce integration is good, but is a touch buggy, and is tough to diagnose. If you know anything about computers, the training Comm100 provides is remedial. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review
Usability	Tvisha Systems Pvt Ltd No answers on this topic	Comm100 Super easy to use if you know anything about computers. Comm100 has done a good job of putting together functionality and easy of use for all levels. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review
Support Rating	Tvisha Systems Pvt Ltd No answers on this topic	Comm100 Customer support seems pretty good — though we haven't had many issues, our experience with getting them to troubleshoot our Salesforce integration was really the only frustrating part. We had to repeat ourselves a bunch, and the issue never really went away. We just ignored it and moved beyond Rob Rasmussen Sr. Manager, Web & Visual Design Read full review
Alternatives Considered	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review	Comm100 After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review
Return on Investment	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review	Comm100 Our download-to-purchase cycle increased by around 3% after applying the live chat system. Allan Wade Associate Sales Manager Read full review
ScreenShots	Click2Magic Screenshots	Comm100 Screenshots