Click2Magic vs. Directly
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Click2Magic | Score7.8 out of 10 | N/A | Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a… | $18 per month |
 Directly | Score6.4 out of 10 | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A |
| Click2Magic | Directly | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | $39 Per Seat/Month, Billed Annually. | No setup fee | ||||||||||||||
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| Click2Magic | Directly | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
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| Would buy again | ||
100% Would buy again 5 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 5 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 5 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
100% Implementation went as expected 5 Answers | No answers on this topic | |
| Click2Magic | Directly | |
|---|---|---|
| Small Businesses |  Olark Score10 out of 10 |  GoTo Connect Score8 out of 10 |
| Medium-sized Companies |  Zoho SalesIQ Score9.7 out of 10 |  Quadient Inspire Score9.5 out of 10 |
| Enterprises |  Genesys DX (discontinued) Score10 out of 10 | Quadient Inspire Score9.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Click2Magic | Directly | |
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| Likelihood to Recommend | 9.7 | 7.0 |
| Click2Magic | Directly | |
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| ScreenShots | Click2Magic Screenshots   |
