Click2Magic vs. Five9 Intelligent Virtual Agent

Click2Magic

Click2Magic

9 Reviews and Ratings

Five9 Intelligent Virtual Agent

Five9 Intelligent Virtual Agent

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Click2Magic	Score 7.8 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month
Five9 Intelligent Virtual Agent	Score 9.0 out of 10	N/A	Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.	N/A

Pricing

Click2Magic

Five9 Intelligent Virtual Agent

Editions & Modules

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

No answers on this topic

Offerings

Pricing Offerings
Click2Magic	Five9 Intelligent Virtual Agent
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$39 Per Seat/Month, Billed Annually.

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Click2Magic	Five9 Intelligent Virtual Agent

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	Click2Magic	Five9 Intelligent Virtual Agent
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User Ratings
	Click2Magic	Five9 Intelligent Virtual Agent
Likelihood to Recommend	9.7 (5 ratings)	9.0 (1 ratings)

User Testimonials
	Click2Magic	Five9 Intelligent Virtual Agent
Likelihood to Recommend	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review	Five9 It works great in the pre-qualify area Incentivized SM steven mikutel Information Technology Auditor Read full review
Pros	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review	Five9 Recording Queue Management Reporting Insights Incentivized Jayson Cadano In-Country Manager Read full review
Cons	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review	Five9 more training would be good documentation and case study materia; Incentivized SM steven mikutel Information Technology Auditor Read full review
Usability	Tvisha Systems Pvt Ltd No answers on this topic	Five9 Very user friendly as an agent but can be a bit over whelming when you're admin. It's best to have a visual guide or if the onboarding is much smoother guiding the admin depending on their use case Incentivized Jayson Cadano In-Country Manager Read full review
Alternatives Considered	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review	Five9 It does an excellent cost-effective job Incentivized SM steven mikutel Information Technology Auditor Read full review
Return on Investment	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review	Five9 increase in ROI increase in Client Satisfaction increase in Productivity Incentivized Jayson Cadano In-Country Manager Read full review
ScreenShots	Click2Magic Screenshots