What users are saying about
33 Ratings
4 Ratings
33 Ratings
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Score 3.8 out of 100
4 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Kontentino

Kontentino can play a crucial role in your organization, if:
  1. You were struggling with internal collaboration. With Kontentino, you can transfer all those processes to the platform.
  2. You didn't know how to onboard people well. With checklists, it's easier than ever before.
  3. You need a great social media planner. Here it comes.
  4. Your clients have no time to accept your posts. With Kontentino, they can do it with just one click and it works wonders for us.
Kinga Odziemek | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.0
Kontentino
WYSIWYG email editor
ClickDimensions
5.3
Kontentino
Dynamic content
ClickDimensions
4.0
Kontentino
Ability to test dynamic content
ClickDimensions
2.4
Kontentino
Landing pages
ClickDimensions
2.0
Kontentino
A/B testing
ClickDimensions
4.1
Kontentino
Mobile optimization
ClickDimensions
2.7
Kontentino
Email deliverability reporting
ClickDimensions
3.7
Kontentino
List management
ClickDimensions
5.5
Kontentino
Triggered drip sequences
ClickDimensions
6.1
Kontentino

Lead Management

ClickDimensions
4.5
Kontentino
Lead nurturing
ClickDimensions
5.9
Kontentino
Lead scoring and grading
ClickDimensions
4.9
Kontentino
Data quality management
ClickDimensions
3.1
Kontentino
Automated sales alerts and tasks
ClickDimensions
4.0
Kontentino

Campaign Management

ClickDimensions
2.5
Kontentino
Calendaring
ClickDimensions
4.0
Kontentino
Event/webinar marketing
ClickDimensions
1.0
Kontentino

Social Media Marketing

ClickDimensions
5.5
Kontentino
Social sharing and campaigns
ClickDimensions
8.0
Kontentino
Social profile integration
ClickDimensions
3.1
Kontentino

Reporting & Analytics

ClickDimensions
2.6
Kontentino
Dashboards
ClickDimensions
2.0
Kontentino
Standard reports
ClickDimensions
2.0
Kontentino
Custom reports
ClickDimensions
3.8
Kontentino

Platform & Infrastructure

ClickDimensions
4.6
Kontentino
API
ClickDimensions
1.0
Kontentino
Role-based workflow & approvals
ClickDimensions
1.1
Kontentino
Customizability
ClickDimensions
3.1
Kontentino
Integration with Salesforce.com
ClickDimensions
7.0
Kontentino
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Kontentino
Integration with SugarCRM
ClickDimensions
8.0
Kontentino

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Kontentino

  • Easy to use
  • Everything in one place
  • Fantastic customer service
  • Helpful innovations
Magdalena Lukášová | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Kontentino

  • There is nothing I could mention here! Kontentino saved our life.
Kinga Odziemek | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Kontentino

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Kontentino

Kontentino 9.1
Based on 1 answer
I just like Kontentino. It is intuitive, easy to use, and easy to manage.
Magdalena Lukášová | TrustRadius Reviewer

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Kontentino

Kontentino 9.1
Based on 1 answer
Their Customer Support is excellent and something they could train other companies in. Quick, helpful, fun... All thumbs up!
Magdalena Lukášová | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Kontentino

Kontentino also offers a collaboration platform that you can use both for internal and external communication. We needed such a tool to improve the communication and onboarding process, and Kontentino works great. Kontentino manages all of the types of LinkedIn posts so that was also a huge YES for us. Also, our clients really liked it so we decided to use it for longer.
Kinga Odziemek | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Kontentino

  • Helped us create more publications on social media channels and get higher engagement rates due to more publications.
  • We are focusing on our business core instead of small processes.
  • Given us a higher ROI.
Kinga Odziemek | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kontentino

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10

Rating Summary

Likelihood to Recommend

ClickDimensions
2.3
Kontentino
8.8

Likelihood to Renew

ClickDimensions
9.0
Kontentino

Usability

ClickDimensions
5.0
Kontentino
9.1

Support Rating

ClickDimensions
1.0
Kontentino
9.1

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