Likelihood to Recommend
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
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PosterMyWall makes my job as a marketing director easier. It is great for creating social media graphics on the fly, for last-minute invitation requests, posters, flyers, and social media short videos. The background remover is amazing and super easy to use. It takes less than 30 seconds to remove a photo background vs other software that can take half an hour.
Read full review Pros The nurture campaign builder was great. Easy to use and to follow along with. The drop and drag editor was easy to use and you could start using it with no training. I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform. Read full review It allows me to modify just about everything on a template. It provides thousands of designs choices. It gives me the option to save and continue at a later time. It stores all my designs for future reference. Read full review Cons Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible Managing customer preferences and subscriptions felt extremely convoluted Interfaces generally not intuitive Reporting was not in the class of competitors Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement. Read full review Would like to see a broader font library The ability to group content boxes more easily An emoji library would be helpful Read full review Likelihood to Renew
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
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It’s a brilliant program.
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I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
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You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
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Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of
, and the straightforward usability of
. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to
, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
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The system makes it easy to sample without having to pay any subscription fees, I've used the system for quite some time before I could pay for the services (I love the fact that it doesn't limit you for as long as you go by) also the interface makes it so easy to use
Read full review Return on Investment Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in. Lead scoring helps develop more qualified leads. Read full review Through the creation of flyers, it allows customers to be more informed. Flyers are usually straight to the point which and grabs customers attention. Read full review