What users are saying about
33 Ratings
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Score 3.8 out of 100
4 Ratings
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Score 9 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

rasa.io Newsbriefs

For a small business wanting a way to send an affordable, weekly e-newsletter, rasa.io can't be beaten.
Richard Bueckert | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.0
rasa.io Newsbriefs
9.0
WYSIWYG email editor
ClickDimensions
5.3
rasa.io Newsbriefs
Dynamic content
ClickDimensions
4.0
rasa.io Newsbriefs
10.0
Ability to test dynamic content
ClickDimensions
2.5
rasa.io Newsbriefs
8.0
Landing pages
ClickDimensions
2.0
rasa.io Newsbriefs
A/B testing
ClickDimensions
4.1
rasa.io Newsbriefs
Mobile optimization
ClickDimensions
2.7
rasa.io Newsbriefs
Email deliverability reporting
ClickDimensions
3.7
rasa.io Newsbriefs
9.0
List management
ClickDimensions
5.5
rasa.io Newsbriefs
Triggered drip sequences
ClickDimensions
6.1
rasa.io Newsbriefs

Lead Management

ClickDimensions
4.5
rasa.io Newsbriefs
Lead nurturing
ClickDimensions
5.9
rasa.io Newsbriefs
Lead scoring and grading
ClickDimensions
4.9
rasa.io Newsbriefs
Data quality management
ClickDimensions
3.1
rasa.io Newsbriefs
Automated sales alerts and tasks
ClickDimensions
4.0
rasa.io Newsbriefs

Campaign Management

ClickDimensions
2.5
rasa.io Newsbriefs
Calendaring
ClickDimensions
4.0
rasa.io Newsbriefs
Event/webinar marketing
ClickDimensions
1.0
rasa.io Newsbriefs

Social Media Marketing

ClickDimensions
5.5
rasa.io Newsbriefs
Social sharing and campaigns
ClickDimensions
8.0
rasa.io Newsbriefs
Social profile integration
ClickDimensions
3.1
rasa.io Newsbriefs

Reporting & Analytics

ClickDimensions
2.6
rasa.io Newsbriefs
8.0
Dashboards
ClickDimensions
2.0
rasa.io Newsbriefs
8.0
Standard reports
ClickDimensions
2.0
rasa.io Newsbriefs
Custom reports
ClickDimensions
3.8
rasa.io Newsbriefs

Platform & Infrastructure

ClickDimensions
4.6
rasa.io Newsbriefs
API
ClickDimensions
1.0
rasa.io Newsbriefs
Role-based workflow & approvals
ClickDimensions
1.1
rasa.io Newsbriefs
Customizability
ClickDimensions
3.1
rasa.io Newsbriefs
Integration with Salesforce.com
ClickDimensions
7.0
rasa.io Newsbriefs
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
rasa.io Newsbriefs
Integration with SugarCRM
ClickDimensions
8.0
rasa.io Newsbriefs

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

rasa.io Newsbriefs

  • Automatically curates content for each news letter
  • Scrapes our weekly blog and adds the articles to the weekly newsletter
  • Automatically takes new contacts from our CRM and adds them to the distribution list
Richard Bueckert | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

rasa.io Newsbriefs

  • Cannot be edited easily from a tablet or mobile device. Desktop is needed
  • You have to be very precise when toggling articles or you'll hyperlink to another page
  • Would like to see more robust integration with Keap - specifically the ability to work with contact tags to add or remove recipients from the distribution list
Richard Bueckert | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

rasa.io Newsbriefs

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

rasa.io Newsbriefs

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

rasa.io Newsbriefs

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

rasa.io Newsbriefs

No answers on this topic

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

rasa.io Newsbriefs

  • We get comments weekly about how much recipients like the newsletter
  • There's no solid way to accurately calculate ROI but we've noticed an uptick in the number of long-term nurture prospects that have become clients. All receive the rasa newsletter.
Richard Bueckert | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

rasa.io Newsbriefs

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ClickDimensions
2.3
rasa.io Newsbriefs
9.0

Likelihood to Renew

ClickDimensions
9.0
rasa.io Newsbriefs

Usability

ClickDimensions
5.0
rasa.io Newsbriefs

Support Rating

ClickDimensions
1.0
rasa.io Newsbriefs

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