What users are saying about
30 Ratings
4 Ratings
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 3.7 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Socedo

Socedo is very well suited to B2C style businesses that want to grow their following on Twitter but in a targeted way. It is perfect for starting the conversation with those users and directing them to offers and/or gated content.
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
Socedo
WYSIWYG email editor
ClickDimensions
5.3
Socedo
Dynamic content
ClickDimensions
4.1
Socedo
Ability to test dynamic content
ClickDimensions
4.5
Socedo
Landing pages
ClickDimensions
2.7
Socedo
A/B testing
ClickDimensions
4.9
Socedo
Mobile optimization
ClickDimensions
4.5
Socedo
Email deliverability reporting
ClickDimensions
2.7
Socedo
List management
ClickDimensions
4.0
Socedo
Triggered drip sequences
ClickDimensions
5.5
Socedo

Lead Management

ClickDimensions
3.7
Socedo
Lead nurturing
ClickDimensions
2.8
Socedo
Lead scoring and grading
ClickDimensions
4.6
Socedo
Data quality management
ClickDimensions
3.2
Socedo
Automated sales alerts and tasks
ClickDimensions
4.1
Socedo

Campaign Management

ClickDimensions
2.6
Socedo
Calendaring
ClickDimensions
4.1
Socedo
Event/webinar marketing
ClickDimensions
1.2
Socedo

Social Media Marketing

ClickDimensions
5.6
Socedo
Social sharing and campaigns
ClickDimensions
8.0
Socedo
Social profile integration
ClickDimensions
3.2
Socedo

Reporting & Analytics

ClickDimensions
2.9
Socedo
Dashboards
ClickDimensions
2.3
Socedo
Standard reports
ClickDimensions
2.4
Socedo
Custom reports
ClickDimensions
3.9
Socedo

Platform & Infrastructure

ClickDimensions
5.0
Socedo
API
ClickDimensions
1.2
Socedo
Role-based workflow & approvals
ClickDimensions
1.3
Socedo
Customizability
ClickDimensions
5.3
Socedo
Integration with Salesforce.com
ClickDimensions
7.0
Socedo
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Socedo
Integration with SugarCRM
ClickDimensions
8.0
Socedo

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Socedo

  • Targeting the right Twitter followers.
  • Connecting with Twitter followers.
  • Engaging with your new followers.
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Socedo

  • The dashboard can be clunky.
  • Cost price is a little high for many.
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Socedo

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Socedo

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Socedo

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Socedo

Socedo differs from Narrow in that it requires manual approval of the accounts you wish to follow where Narrow is much more automated in its approach. Socedo also provides additional functionality that is lacking in Narrow with the automated messages that can also be A/B split tested.
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Socedo

  • We have grown our Twitter followers significantly.
  • Socedo has directed a large number of our followers to our website so our traffic has increased.
Russell Davies, Digital Marketing Expert | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickDimensions Editions & Modules

Additional Pricing Details

Socedo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Socedo Editions & Modules

Edition
Socedo$100.001
  1. Per Month
Additional Pricing Details
Socedo's cloud-based software as a service (SaaS) is priced on a subscription basis. The vendor offers pricing models for small, medium and larger enterprises. The rate is determined by a few factors: Number of prospects engaged with; Number of leads with corporate email addresses exported; Number of campaigns run; Integrations with CRM or Marketing Automation systems; Whether the organization utilizes the vendor's Managed Services. All packages come with a standard six months agreement. The vendor does charge a small, one-time onboarding fee.

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
Socedo
8.0

Likelihood to Renew

ClickDimensions
9.0
Socedo

Usability

ClickDimensions
5.0
Socedo

Support Rating

ClickDimensions
1.0
Socedo

Add comparison