ClickLearn vs. Userlane

ClickLearn

Userlane

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ClickLearn	Score 8.3 out of 10	Mid-Size Companies (51-1,000 employees)	ClickLearn automates the process of creating training material and documentation of popular business systems such as Microsoft D365, SAP, and Oracle. With ClickLearn, users click through processes and ClickLearn records actions. When these are recorded, ClickLearn automatically delivers the resulting content in these 7 different formats to be used in training situation: Step-by-step instructions in HTML for posting online Step-by-step instructions in Word and…	$208 per installation
Userlane	Score 9.8 out of 10	Enterprise companies (1,001+ employees)	The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…	N/A

Pricing

ClickLearn

Userlane

Editions & Modules

Basic: 208/mo
per installation
Basic: 208/mo
per installation
Essentials: 360/mo
per installation
Essentials: 360/mo
per installation
Professional: 740/mo
per installation
Professional: 740/mo
per installation
Enterprise: 1023/mo
per installation
Enterprise: 1023/mo
per installation

No answers on this topic

Offerings

Pricing Offerings
ClickLearn	Userlane
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Required

Additional Details

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The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.

More Pricing Information

Community Pulse
	ClickLearn	Userlane
Top Pros	Pro Export the data Pro Time consuming Pro Training documents	Pro Learning experience Pro Best one Pro Proactive support
Top Cons	Minus Web browser Minus Grammar check Minus Current version	Minus Need to improve Minus Ux ui Minus Analytics report

Best Alternatives
	ClickLearn	Userlane
Small Businesses	Pendo.io Score 8.2 out of 10	Pendo.io Score 8.2 out of 10
Medium-sized Companies	Whatfix Score 9.3 out of 10	Whatfix Score 9.3 out of 10
Enterprises	Whatfix Score 9.3 out of 10	Whatfix Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ClickLearn	Userlane
Likelihood to Recommend	8.9 (4 ratings)	9.1 (4 ratings)
Usability	- (0 ratings)	9.1 (1 ratings)

User Testimonials
	ClickLearn	Userlane
Likelihood to Recommend	ClickLearn Even though ClickLearn is quite a handy tool, it takes time to create new records, or more like modifying those to be suitable for use. Also, when I have had questions about ClickLearn and considering that the software is for generating for example manuals, I have struggled with finding solutions to cases from the ClickLearn site. For example how to enable/disable Assistant -functionality. Had two private sessions, with two different support persons, getting two different ways to do things. Not good. Incentivized Verified User Anonymous Read full review	Userlane Well suited: Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain Not so well suited: Desktop apps -- > Doesn't really work for desktop Mobile apps --> Limited support, only works for web-based mobile apps Small user base (less than 50 users) --> Not required when there are only a few users Verified User Anonymous Read full review
Pros	ClickLearn Creating easy-to-follow work instructions. Provides different methods of delivery (text, video, try-me). Incentivized Nicholas Duff Business Systems Analyst Read full review	Userlane Unbiased people and company. Professional team. Solution oriented team. Incentivized Verified User Anonymous Read full review
Cons	ClickLearn It would be nice to take a couple of seconds off screen capture Terry Gardener Project Manager Read full review	Userlane Need to Improve User level analytics Need to Improve UX/UI Need to improve reporting More option to export the analytics report ,Currently you can export in PDF. Incentivized AN Ashish Ranjan Naik Vice President of Sales Read full review
Usability	ClickLearn No answers on this topic	Userlane Easy to use content editor, no specific knowledge needed Super fast to create interactive guides, went live within days Clean and actionable analytics, not too bloated Verified User Anonymous Read full review
Alternatives Considered	ClickLearn No answers on this topic	Userlane I haven't used any other to much extent. Incentivized Verified User Anonymous Read full review
Return on Investment	ClickLearn Help is received faster. New customers created faster - Quoting faster made possible. Incentivized Verified User Anonymous Read full review	Userlane Higher conversion rate. Less support needed. Proactive communication solves the most user questions. Incentivized Verified User Anonymous Read full review
ScreenShots	ClickLearn Screenshots	Userlane Screenshots