ClickMeeting vs Lucidspark

• Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
• Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
• Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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• Intuitive and simple design is one of its strong points, so zero learning curve!
• Clearing away the whole board or parts of the board is a breeze to avoid confusion.
• The different pens with colors and nib thickness allow easy explanations.

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• As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
• Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
• Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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• CSV export of Lucidspark board cannot be imported into another board.
• I cannot import contents from Miro (or other tools) to import my whiteboards from other tools into Lucidspark.
• JIRA integration was clunky and I accidentally created 16 cards in JIRA without realizing it. All selected items in a flow chart became separate JIRA stories, which was surprising.

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• Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
• User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
• Using ClickMeeting's tools directly impacts our user satisfaction and user growth.

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• I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.

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