What users are saying about

ClickMeeting vs MURAL (formerly Mural.ly)

ClickMeeting
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Top Rated
40 Ratings
MURAL (formerly Mural.ly)
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Top Rated
127 Ratings

ClickMeeting

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Top Rated
40 Ratings
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Score 7.6 out of 100

Based on 40 reviews and ratings

MURAL (formerly Mural.ly)

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Top Rated
127 Ratings
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Score 8.1 out of 100

Based on 127 reviews and ratings

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8.3

    ClickMeeting

    83%

    MURAL (formerly Mural.ly)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 4/4 features
    ClickMeeting ranks higher in 4/4 features

    High quality audio

    9.0
    90%
    22 Ratings
    N/A
    0 Ratings

    High quality video

    8.6
    86%
    22 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Mobile support

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Screen Sharing

    8.3

    ClickMeeting

    83%

    MURAL (formerly Mural.ly)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 2/2 features
    ClickMeeting ranks higher in 2/2 features

    Desktop sharing

    8.4
    84%
    22 Ratings
    N/A
    0 Ratings

    Whiteboards

    8.2
    82%
    20 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    8.4

    ClickMeeting

    84%

    MURAL (formerly Mural.ly)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 5/5 features
    ClickMeeting ranks higher in 5/5 features

    Calendar integration

    8.4
    84%
    20 Ratings
    N/A
    0 Ratings

    Meeting initiation

    8.4
    84%
    22 Ratings
    N/A
    0 Ratings

    Integrates with social media

    8.6
    86%
    16 Ratings
    N/A
    0 Ratings

    Record meetings / events

    8.2
    82%
    23 Ratings
    N/A
    0 Ratings

    Slideshows

    8.4
    84%
    20 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.9

    ClickMeeting

    89%

    MURAL (formerly Mural.ly)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features
    ClickMeeting ranks higher in 3/3 features

    Live chat

    8.8
    88%
    21 Ratings
    N/A
    0 Ratings

    Audience polling

    9.0
    90%
    18 Ratings
    N/A
    0 Ratings

    Q&A

    8.9
    89%
    17 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.3

    ClickMeeting

    83%

    MURAL (formerly Mural.ly)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features
    ClickMeeting ranks higher in 3/3 features

    User authentication

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    7.7
    77%
    21 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • MURAL (formerly Mural.ly) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.3

    ClickMeeting

    73%
    23 Ratings
    9.2

    MURAL (formerly Mural.ly)

    92%
    17 Ratings

    Usability

    8.4

    ClickMeeting

    84%
    12 Ratings

    MURAL (formerly Mural.ly)

    N/A
    0 Ratings

    Support Rating

    7.6

    ClickMeeting

    76%
    12 Ratings
    9.0

    MURAL (formerly Mural.ly)

    90%
    1 Rating

    Likelihood to Recommend

    ClickMeeting

    Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).

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    Shane Skwarek | TrustRadius Reviewer
    Shane Skwarek
    View all 23 answers on this topic

    MURAL (formerly Mural.ly)

    Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 17 answers on this topic

    Pros

    ClickMeeting

    • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
    • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
    • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 23 answers on this topic

    MURAL (formerly Mural.ly)

    • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
    • Drag-and-drop components for ease of use
    • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product

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    Aakanksh Dabhade | TrustRadius Reviewer
    Aakanksh Dabhade
    View all 17 answers on this topic

    Cons

    ClickMeeting

    • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
    • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
    • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 23 answers on this topic

    MURAL (formerly Mural.ly)

    • It'd be nice that the zoom regulation could be easier to manage
    • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
    • A faster and easier way to Integrate with ms office

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 17 answers on this topic

    Pricing Details

    ClickMeeting

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $25 per month

    ClickMeeting Editions & Modules

    Edition
    Enterprise$1651
    Live 25$252
    Live 50$353
    Live 100$604
    Live 200$1195
    Live 500$1396
    Live 1000$2397
    Automated 1000$2797
    Automated 500$1798
    Automated 200$1459
    Automated 100$7510
    Automated 50$4511
    Automated 25$4012
    1. 500 - 5000
    2. up to 25 attendees
    3. up to 50 attendees
    4. up to 100 attendees
    5. up to 200 attendees
    6. up to 500 attendees
    7. up to 1000 attendees
    8. up to 500 attendees
    9. up to 200 attendees
    10. up to 100 attendees
    11. up to 50 attendees
    12. up to 25 attendees
    Additional Pricing Details
    Detailed enterprise pricing on demand.

    MURAL (formerly Mural.ly)

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0

    MURAL (formerly Mural.ly) Editions & Modules

    Edition
    Starter$121
    Plus$201
    EnterpriseContact sales team
    1. per month
    2. none
    Additional Pricing Details
    Plans are billed annually.

    Usability

    ClickMeeting

    ClickMeeting 8.4
    Based on 12 answers
    Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.

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    Jakub Winiewski | TrustRadius Reviewer
    Jakub Winiewski
    View all 12 answers on this topic

    MURAL (formerly Mural.ly)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ClickMeeting

    ClickMeeting 7.6
    Based on 12 answers
    Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    MURAL (formerly Mural.ly)

    MURAL (formerly Mural.ly) 9.0
    Based on 1 answer
    Chat support tends to get back to you within a few hours and are always helpful.

    Read full review

    Faye Sadler-Clark | TrustRadius Reviewer
    Faye Sadler-Clark
    View all 1 answers on this topic

    Alternatives Considered

    ClickMeeting

    ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.

    Read full review

    Isabella Grace | TrustRadius Reviewer
    Isabella Grace
    View all 23 answers on this topic

    MURAL (formerly Mural.ly)

    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.

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    Brandon Woodle | TrustRadius Reviewer
    Brandon Woodle
    View all 17 answers on this topic

    Return on Investment

    ClickMeeting

    • Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
    • User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
    • Using ClickMeeting's tools directly impacts our user satisfaction and user growth.

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    Ewa Majewska | TrustRadius Reviewer
    Ewa Majewska
    View all 23 answers on this topic

    MURAL (formerly Mural.ly)

    • It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
    • MURAL definitely has hands in increasing the business for the organization by increasing productivity.
    • MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.

    Read full review

    Madhu Mundra | TrustRadius Reviewer
    Madhu Mundra
    View all 17 answers on this topic

    Screenshots

    MURAL (formerly Mural.ly)

    —

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