What users are saying about
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Top Rated
40 Ratings
ClickMeeting
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Top Rated
40 Ratings
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Based on 40 reviews and ratings
MURAL (formerly Mural.ly)
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Top Rated
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 127 reviews and ratings
Feature Set Ratings
Performance & Compatibility of Online Events Software
8.3
ClickMeeting
83%
MURAL (formerly Mural.ly)
Feature Set Not Supported
N/A
ClickMeeting ranks higher in 4/4 features
ClickMeeting ranks higher in 4/4 features
High quality audio
9.0
90%
22 Ratings
N/A
0 Ratings
High quality video
8.6
86%
22 Ratings
N/A
0 Ratings
Low bandwidth requirements
7.5
75%
20 Ratings
N/A
0 Ratings
Mobile support
8.3
83%
19 Ratings
N/A
0 Ratings
Screen Sharing
8.3
ClickMeeting
83%
MURAL (formerly Mural.ly)
Feature Set Not Supported
N/A
ClickMeeting ranks higher in 2/2 features
ClickMeeting ranks higher in 2/2 features
Desktop sharing
8.4
84%
22 Ratings
N/A
0 Ratings
Whiteboards
8.2
82%
20 Ratings
N/A
0 Ratings
Online Meetings / Events
8.4
ClickMeeting
84%
MURAL (formerly Mural.ly)
Feature Set Not Supported
N/A
ClickMeeting ranks higher in 5/5 features
ClickMeeting ranks higher in 5/5 features
Calendar integration
8.4
84%
20 Ratings
N/A
0 Ratings
Meeting initiation
8.4
84%
22 Ratings
N/A
0 Ratings
Integrates with social media
8.6
86%
16 Ratings
N/A
0 Ratings
Record meetings / events
8.2
82%
23 Ratings
N/A
0 Ratings
Slideshows
8.4
84%
20 Ratings
N/A
0 Ratings
Online Events Collaboration
8.9
ClickMeeting
89%
MURAL (formerly Mural.ly)
Feature Set Not Supported
N/A
ClickMeeting ranks higher in 3/3 features
ClickMeeting ranks higher in 3/3 features
Live chat
8.8
88%
21 Ratings
N/A
0 Ratings
Audience polling
9.0
90%
18 Ratings
N/A
0 Ratings
Q&A
8.9
89%
17 Ratings
N/A
0 Ratings
Online Events Security
8.3
ClickMeeting
83%
MURAL (formerly Mural.ly)
Feature Set Not Supported
N/A
ClickMeeting ranks higher in 3/3 features
ClickMeeting ranks higher in 3/3 features
User authentication
8.4
84%
19 Ratings
N/A
0 Ratings
Participant roles & permissions
7.7
77%
21 Ratings
N/A
0 Ratings
Confidential attendee list
8.8
88%
20 Ratings
N/A
0 Ratings
Attribute Ratings
- MURAL (formerly Mural.ly) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.3
ClickMeeting
73%
23 Ratings
9.2
MURAL (formerly Mural.ly)
92%
17 Ratings
Usability
8.4
ClickMeeting
84%
12 Ratings
MURAL (formerly Mural.ly)
N/A
0 Ratings
Support Rating
7.6
ClickMeeting
76%
12 Ratings
9.0
MURAL (formerly Mural.ly)
90%
1 Rating
Likelihood to Recommend
ClickMeeting
Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Owner, Chief Technologist
S-FX.com Small Business SolutionsInformation Technology and Services, 1-10 employees
MURAL (formerly Mural.ly)
Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.

Verified User
Analyst in Product Management
Insurance Company, 1001-5000 employeesPros
ClickMeeting
- Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
- Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
- Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employeesMURAL (formerly Mural.ly)
- Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
- Drag-and-drop components for ease of use
- Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
Business Analyst
ThoughtWorksInformation Technology & Services, 5001-10,000 employees
Cons
ClickMeeting
- As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
- Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
- Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

Verified User
Analyst in Information Technology
Airlines/Aviation Company, 10,001+ employeesMURAL (formerly Mural.ly)
- It'd be nice that the zoom regulation could be easier to manage
- The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
- A faster and easier way to Integrate with ms office

Verified User
Program Manager in Information Technology
Information Technology & Services Company, 10,001+ employeesPricing Details
ClickMeeting
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$25 per month
ClickMeeting Editions & Modules
Edition
Enterprise | $1651 |
---|---|
Live 25 | $252 |
Live 50 | $353 |
Live 100 | $604 |
Live 200 | $1195 |
Live 500 | $1396 |
Live 1000 | $2397 |
Automated 1000 | $2797 |
Automated 500 | $1798 |
Automated 200 | $1459 |
Automated 100 | $7510 |
Automated 50 | $4511 |
Automated 25 | $4012 |
- 500 - 5000
- up to 25 attendees
- up to 50 attendees
- up to 100 attendees
- up to 200 attendees
- up to 500 attendees
- up to 1000 attendees
- up to 500 attendees
- up to 200 attendees
- up to 100 attendees
- up to 50 attendees
- up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.MURAL (formerly Mural.ly)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
MURAL (formerly Mural.ly) Editions & Modules
Edition
Starter | $121 |
---|---|
Plus | $201 |
Enterprise | Contact sales team |
- per month
- none
Additional Pricing Details
Plans are billed annually.Usability
ClickMeeting
ClickMeeting 8.4
Based on 12 answers
Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
Junior Communication Specialist
Medical University of GdańskHigher Education, 1001-5000 employees
MURAL (formerly Mural.ly)
No score
No answers yet
No answers on this topic
Support Rating
ClickMeeting
ClickMeeting 7.6
Based on 12 answers
Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.

Verified User
Director in Information Technology
Sports Company, 1-10 employeesMURAL (formerly Mural.ly)
MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Principal Consultant
Gobeyond PartnersManagement Consulting, 201-500 employees
Alternatives Considered
ClickMeeting
ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
Sales Associate
Nephos TechnologiesInformation Technology & Services, 11-50 employees
MURAL (formerly Mural.ly)
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Landscape Architect
SmithGroupArchitecture & Planning, 1001-5000 employees
Return on Investment
ClickMeeting
- Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
- User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
- Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
editor-in-chief
Fundacja ISKIERKANon-profit Organization Management, 11-50 employees
MURAL (formerly Mural.ly)
- It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
- MURAL definitely has hands in increasing the business for the organization by increasing productivity.
- MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.
Senior Software Engineer
CloudwerxComputer Software, 51-200 employees