TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickTime

    Score9 out of 10
    N/AClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.N/A

    DeskTime

    Score10 out of 10
    N/ADeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.

    $7

    per month per user

    Pricing
    ClickTimeDeskTime
    Editions & Modules
    No answers on this topic
    Pro
    $7
    per month per user
    Premium
    $10
    per month per user
    Enterprise
    $20
    per month per user
    Offerings
    Pricing Offerings
    ClickTimeDeskTime
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—1 month free for annual pricing.
    More Pricing Information
    Best Alternatives
    ClickTimeDeskTime
    Small Businesses
    Time Doctor
    Score8 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickTimeDeskTime
    Likelihood to Recommend
    9.6
    (6 ratings)
    9.5
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickTimeDeskTime
    Likelihood to Recommend
    ClickTime
    We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
    Incentivized
    Read full review
    DeskTime
    When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
    Incentivized
    Read full review
    Pros
    ClickTime
    • Easy to use once you get the hang of it.
    • Many useful features in one place.
    • Many options available when needing to drill-down in detail or analyze time categories.
    Incentivized
    Read full review
    DeskTime
    • Personal time management
    • Customer Service
    • Easy to use UI
    Incentivized
    Read full review
    Cons
    ClickTime
    • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
    • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
    • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
    Incentivized
    Read full review
    DeskTime
    • App resources usage - it's lagging sometimes
    Incentivized
    Read full review
    Support Rating
    ClickTime
    We have had a good response from ClickTime when we have needed to ask questions.
    Incentivized
    Read full review
    DeskTime
    No answers on this topic
    Alternatives Considered
    ClickTime
    ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
    Incentivized
    Read full review
    DeskTime
    Desktime is the first time management software I have used.
    Incentivized
    Read full review
    Return on Investment
    ClickTime
    • Allows us to bill 100% of time spent on each job
    • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
    • Takes very little time to manage and enter time
    Incentivized
    Read full review
    DeskTime
    • Increased awareness of own time management
    • Better understanding of ticket time predictions vs reality
    • Easier observation of team's out of office status
    Incentivized
    Read full review
    ScreenShots

    DeskTime Screenshots

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