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Top Rated
176 Ratings

ClickUp

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Top Rated
176 Ratings
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Score 9 out of 100
1 Rating
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Score 7 out of 100

Likelihood to Recommend

ClickUp

ClickUp is excellent; it has been very intense in project management, which has given us a constant follow-up of activities. It works very well, and we recognize when any project is deficient. It helps to have a lot of experience in the tasks.
Fabienne Blanc | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ClickUp
8.6
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Task Management
ClickUp
9.6
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Resource Management
ClickUp
7.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Gantt Charts
ClickUp
8.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Scheduling
ClickUp
8.6
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Workflow Automation
ClickUp
8.2
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Team Collaboration
ClickUp
8.9
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Support for Agile Methodology
ClickUp
9.2
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Support for Waterfall Methodology
ClickUp
8.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Document Management
ClickUp
8.5
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Email integration
ClickUp
8.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Mobile Access
ClickUp
7.7
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Timesheet Tracking
ClickUp
8.3
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Professional Services Automation

ClickUp
7.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)
Project & financial reporting
ClickUp
7.8
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Pros

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • MPLS circuits
  • Domestic calling plans
  • International calling plans
Anonymous | TrustRadius Reviewer

Cons

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • Cleaner invoices
  • Easier access to support
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Usability

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Support Rating

ClickUp

ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickUp

We evaluated several project management software and compared features but at last we settled with Clickup. Reason being, ClickUp flaunts a machine learning capability which is essential in creating accurate and realistic estimates for projects. It fuels creativity and improves team productivity which results to getting projects delivered on schedule and getting more things done.
Mahmoud Farag | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

We do not use any other products.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Lumen Unified Communications & Collaboration (formerly CenturyLink)

  • Outstanding uptime
  • Good value
Anonymous | TrustRadius Reviewer

Screenshots

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($9.00)2
Enterprise$29.00 ($17.00)2
  1. none
  2. per member per month (annual contract pricing)
Additional Pricing Details

Lumen Unified Communications & Collaboration (formerly CenturyLink)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lumen Unified Communications & Collaboration (formerly CenturyLink) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClickUp
9.3
Lumen Unified Communications & Collaboration (formerly CenturyLink)
7.0

Likelihood to Renew

ClickUp
9.0
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Usability

ClickUp
9.0
Lumen Unified Communications & Collaboration (formerly CenturyLink)

Support Rating

ClickUp
9.2
Lumen Unified Communications & Collaboration (formerly CenturyLink)

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