ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…
ClickUp is BY FAR, the best software tool for project management. It enables you to manage projects on such a scope that is unrivaled by other software that I have used. You can create specific dashboards and files that are directly related to a main project or client. You can set dates and deadlines. Progress updates. Notes with important links or info. The project management side of ClickUp makes it well worth using, especially because it gives you the ability to streamline and optimize your operations and workflows for efficiency.
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
It just does what it says on the box. It's extremely useful, it works very well and it is well priced. There are some glitches and bugs with the desktop version that doesnt seem to sync properly with online and mobile versions, which is why I wouldn't give it a 10. There's also seemingly a lot of functionality that I'm not even using! And I'm already deriving huge value from it. It's also very user friendly and there's quite a bit of help to set things up without needing to speak to someone. When signing up with the platform I was offered a 30 min q&a with an expert in their team and they was a nice touch I thought. Their online help services are also well managed, considering the price of the platform.
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
We selected ClickUp because it had the best of both worlds with being both a communication and project management powerhouse. While monday.com was decent for project management, the communication side of the platform left a lot to be desired. Plus the user interface was cumbersome to navigate. Slack was a great communication tool, but was definitely not a project management tool. We selected ClickUp because it gives us both in one instead of having to bounce back and forth between platforms. Asana and Honeybook were also way too convoluted to manage. Asana also required the purchase of so many add-ons to get any sort of production level out of the product.
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.