TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clio

    Score8.2 out of 10
    N/AClio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.

    $49

    per month

    QuickBooks Desktop Pro

    Score7.8 out of 10
    N/AQuickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
    Pricing
    ClioQuickBooks Desktop Pro
    Editions & Modules
    EasyStart
    $49
    per user/per month
    Clio Grow
    $59
    per user/per month
    Essentials
    $89
    per month per user
    Advanced
    $129
    per month per user
    Complete
    $159
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ClioQuickBooks Desktop Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    ClioQuickBooks Desktop Pro
    Considered Both Products
    Clio
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    59%
    Would buy again
    10 Answers
    88%
    Would buy again
    29 Answers
    Delivers good value for the price
    59%
    Delivers good value for the price
    10 Answers
    93%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    53%
    Happy with the feature set
    9 Answers
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    56%
    Lived up to sales and marketing promises
    9 Answers
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    53%
    Implementation went as expected
    9 Answers
    96%
    Implementation went as expected
    25 Answers
    Features
    ClioQuickBooks Desktop Pro
    Payroll Management
    Comparison of Payroll Management features of Clio and QuickBooks Desktop Pro
    Feature
    Clio
    -
    Ratings
    QuickBooks Desktop Pro
    6.6
    69 Ratings
    14% below category average
    Pay calculation00 Ratings6.364 Ratings
    Benefit plan administration00 Ratings6.338 Ratings
    Direct deposit files00 Ratings6.656 Ratings
    Salary revision and increment management00 Ratings6.352 Ratings
    Reimbursement management00 Ratings7.754 Ratings
    Customization
    Comparison of Customization features of Clio and QuickBooks Desktop Pro
    Feature
    Clio
    -
    Ratings
    QuickBooks Desktop Pro
    5.7
    43 Ratings
    28% below category average
    API for custom integration00 Ratings6.535 Ratings
    Plug-ins00 Ratings5.039 Ratings
    Security
    Comparison of Security features of Clio and QuickBooks Desktop Pro
    Feature
    Clio
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    101 Ratings
    4% above category average
    Single sign-on capability00 Ratings8.482 Ratings
    Role-based user permissions00 Ratings8.695 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Clio and QuickBooks Desktop Pro
    Feature
    Clio
    -
    Ratings
    QuickBooks Desktop Pro
    8.5
    117 Ratings
    8% above category average
    Dashboards00 Ratings8.4100 Ratings
    Standard reports00 Ratings8.9117 Ratings
    Custom reports00 Ratings8.1114 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Clio and QuickBooks Desktop Pro
    Feature
    Clio
    -
    Ratings
    QuickBooks Desktop Pro
    7.5
    124 Ratings
    2% below category average
    Accounts payable00 Ratings9.3119 Ratings
    Accounts receivable00 Ratings9.2121 Ratings
    Cash management00 Ratings9.2107 Ratings
    Bank reconciliation00 Ratings9.7119 Ratings
    Expense management00 Ratings9.4108 Ratings
    Time tracking00 Ratings7.451 Ratings
    Fixed asset management00 Ratings5.669 Ratings
    Multi-currency support00 Ratings6.931 Ratings
    Multi-division support00 Ratings8.958 Ratings
    Regulations compliance00 Ratings8.342 Ratings
    Electronic tax filing00 Ratings8.355 Ratings
    Self-service portal00 Ratings5.941 Ratings
    Global Financial Support00 Ratings4.217 Ratings
    Primary and Secondary Ledgers00 Ratings7.240 Ratings
    Intercompany Accounting00 Ratings7.943 Ratings
    Localizations00 Ratings4.219 Ratings
    Journals and Reconciliations00 Ratings8.876 Ratings
    Enterprise Accounting00 Ratings6.838 Ratings
    Configurable Accounting00 Ratings7.647 Ratings
    Centralized Rules Framework00 Ratings5.427 Ratings
    Standardized Processes00 Ratings8.555 Ratings
    Inventory Management
    Comparison of Inventory Management features of Clio and QuickBooks Desktop Pro
    Feature
    Clio
    -
    Ratings
    QuickBooks Desktop Pro
    5.8
    59 Ratings
    23% below category average
    Inventory tracking00 Ratings6.056 Ratings
    Automatic reordering00 Ratings6.035 Ratings
    Location management00 Ratings6.032 Ratings
    Manufacturing module00 Ratings5.218 Ratings
    Order Management
    Comparison of Order Management features of Clio and QuickBooks Desktop Pro
    Feature
    Clio
    -
    Ratings
    QuickBooks Desktop Pro
    6.8
    77 Ratings
    8% below category average
    Pricing00 Ratings7.555 Ratings
    Order entry00 Ratings8.555 Ratings
    Credit card processing00 Ratings7.251 Ratings
    Cost of goods sold00 Ratings8.063 Ratings
    Order Orchestration00 Ratings5.220 Ratings
    End-to-end order visibility00 Ratings6.123 Ratings
    Order exception Resolution00 Ratings5.218 Ratings
    Best Alternatives
    ClioQuickBooks Desktop Pro
    Small Businesses
    No answers on this topic
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    No answers on this topic
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClioQuickBooks Desktop Pro
    Likelihood to Recommend
    9.1
    (27 ratings)
    8.5
    (135 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (19 ratings)
    Usability
    9.2
    (5 ratings)
    9.1
    (42 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (2 ratings)
    Support Rating
    6.4
    (4 ratings)
    1.2
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (6 ratings)
    CPA Rating
    -
    (0 ratings)
    8.5
    (22 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    ClioQuickBooks Desktop Pro
    Likelihood to Recommend
    Clio
    Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
    Incentivized
    Read full review
    Intuit
    For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
    Read full review
    Pros
    Clio
    • Provides an interface with NextChapter Bankruptcy.
    • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
    • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
    Incentivized
    Read full review
    Intuit
    • It is easy to manage and adjust inventory on hand.
    • It is easy to make reports and customize them to your needs.
    • We also use it to pay our employees directly.
    • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
    Incentivized
    Read full review
    Cons
    Clio
    • Document management. It's still far easier for me to create Word templates and just use Word.
    • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
    • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
    • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
    • Case notes. This feature may be useful for high-volume practices, but I never use it.
    Incentivized
    Read full review
    Intuit
    • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
    • QuickBooks Desktop Pro does not have 2FA.
    • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
    Incentivized
    Read full review
    Likelihood to Renew
    Clio
    We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
    Incentivized
    Read full review
    Intuit
    I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
    Incentivized
    Read full review
    Usability
    Clio
    Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
    Incentivized
    Read full review
    Intuit
    The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
    Incentivized
    Read full review
    Reliability and Availability
    Clio
    No answers on this topic
    Intuit
    I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
    Incentivized
    Read full review
    Support Rating
    Clio
    When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
    Read full review
    Intuit
    They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
    Incentivized
    Read full review
    In-Person Training
    Clio
    No answers on this topic
    Intuit
    Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
    Read full review
    Implementation Rating
    Clio
    No answers on this topic
    Intuit
    We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
    Incentivized
    Read full review
    Alternatives Considered
    Clio
    We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
    Incentivized
    Read full review
    Intuit
    We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
    Incentivized
    Read full review
    Return on Investment
    Clio
    • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
    • More accessible from more places. I was able to continue working during a two week trip to the beach.
    • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
    Incentivized
    Read full review
    Intuit
    • Training time is low compared to other accounting packages
    • It was difficult to adapt to DCAA requirements, [which] required [the] hiring of [a] special consultant for that
    • QuickBooks Desktop Pro is a standard for small companies and makes it easy to hire bookkeepers
    Incentivized
    Read full review
    ScreenShots