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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score7.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    ZeroBounce

    Score9.1 out of 10
    N/AZeroBounce is an email list validator that removes all invalid email addresses to prevent bounces and preserve the sender's reputation.

    $39

    one-time fee 2,000 emails

    Pricing
    Close CRMZeroBounce
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Pay-as-you-Go
    $39
    one-time fee starting at 2000 credits
    ZeroBounce ONE
    $99
    per month starting with 10000 credits
    Offerings
    Pricing Offerings
    Close CRMZeroBounce
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Plans scale to provide additional validations. A discount of ZeroBounce ONE is available for annual billing. Enterprise customers who need to validate more than 1,000,000 email addresses per month should contact the ZeroBounce sales team for a customized quote.
    More Pricing Information
    Community Pulse
    Close CRMZeroBounce
    Considered Both Products
    Close
    No answer on this topic
    ZeroBounce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    27 Answers
    Features
    Close CRMZeroBounce
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and ZeroBounce
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    ZeroBounce
    -
    Ratings
    Customer data management / contact management8.08 Ratings00 Ratings
    Workflow management7.78 Ratings00 Ratings
    Territory management8.01 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Interaction tracking8.38 Ratings00 Ratings
    Channel / partner relationship management9.73 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and ZeroBounce
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    ZeroBounce
    -
    Ratings
    Case management8.03 Ratings00 Ratings
    Call center management7.45 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and ZeroBounce
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    ZeroBounce
    -
    Ratings
    Lead management8.76 Ratings00 Ratings
    Email marketing9.35 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and ZeroBounce
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    ZeroBounce
    -
    Ratings
    Task management8.35 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting5.45 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and ZeroBounce
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    ZeroBounce
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization8.06 Ratings00 Ratings
    Customizable reports4.44 Ratings00 Ratings
    Customization
    Comparison of Customization features of Close CRM and ZeroBounce
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    ZeroBounce
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    Scripting environment8.03 Ratings00 Ratings
    API for custom integration6.47 Ratings00 Ratings
    Security
    Comparison of Security features of Close CRM and ZeroBounce
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    ZeroBounce
    -
    Ratings
    Single sign-on capability8.03 Ratings00 Ratings
    Role-based user permissions8.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and ZeroBounce
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    ZeroBounce
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and ZeroBounce
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    ZeroBounce
    -
    Ratings
    Marketing automation6.44 Ratings00 Ratings
    Platform
    Comparison of Platform features of Close CRM and ZeroBounce
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    ZeroBounce
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Best Alternatives
    Close CRMZeroBounce
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Close CRMZeroBounce
    Likelihood to Recommend
    9.3
    (8 ratings)
    9.1
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    9.4
    (24 ratings)
    Support Rating
    9.3
    (3 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Close CRMZeroBounce
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    ZeroBounce
    At the outset of my position with my current company, we used a marketing automation system that was known as a swiss army knife: it could do many things, but none of them well. They had no built in functionality for boosting email deliverability. Digging in to find out what we could do to improve our authority, we learned we needed to clean our lists before sending. ZeroBounce does everything we need it to, and at a reasonable price. What more could you want?
    Incentivized
    Read full review
    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    ZeroBounce
    • Bulk List validation up to 25 IDs per action is useful in some situations, as we don't want to create a CSV file every time, and for this smaller number.
    • We sometimes use the email Finder option when we can't find an email for a person on any other platform.
    Incentivized
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    ZeroBounce
    • Navigating among bulk validation, CSV upload, and single-ID validation is hard, and sometimes finding them or switching between them can be made more user-friendly.
    • Results: After bulk validation, we receive the results in a Zip file, which is useful sometimes but not every time, as we have to un-zip, and there will be a different CSV file for each result. The final results can be made simple, like email ID in column A, results (valid or Invalid) in column B.
    Incentivized
    Read full review
    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    ZeroBounce
    For the large suite of services that they offer their system is pretty easy to understand and navigate. ZeroBonce is also NOT one of those services that is constantly tweaking their UI and making it hard to find tasks that you regularly use. More complex tasks can be more challenging but that's understandable. They also have an extensive restful API that if technical enough allow you to automate some of your most used tasks. They stand behind their product with good documentation as well as high quality customer service.
    Incentivized
    Read full review
    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    ZeroBounce
    We have used ZeroBounce for about 18 months and it works flawlessly. We are able to get all of our questions/issues answered immediately. Felt very comfortable with the product immediately - used their web site which walked us through it and were able to get up and running within minutes. I really haven't had any issues that required support.
    Incentivized
    Read full review
    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    ZeroBounce
    We considered AtData since it was recommended by a colleague who has used it in the past. We ultimately ended up going with ZeroBounce based on the cost and documentation/resources available. Email validation tools are probably very similar, but ZeroBounce seemed the simplest for us, and we needed to implement one fast, so activation time was very quick.
    Incentivized
    Read full review
    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    ZeroBounce
    • Our deliverability is approximately 99% on most emails we send thanks to ZeroBounce
    • We've had an increase in our domain reputation
    • The price is affordable and similar to other tools that do the same, but are not as accurate as ZeroBounce
    Incentivized
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

    ZeroBounce Screenshots

    Screenshot of email list bulk validation, with tools to increase the chances of landing in the inbox. Emails can be tested to see if they'll go to the inbox, and Activity Data displays extra insights about subscribers.Screenshot of ZeroBounce's Executive Overview report that shows: 
-Top Domains : This shows the top 10 domains found in an email list and breaks it down by percentages, giving a better picture of the different domains in the database for planning.
-Validation Results: provides the overall statistics of the different email validation results of the entire file, showing how many emails in thelist were valid, invalid, spam traps, catch-all, unknown or abuse (complainers).
-Data Appends: This shows how successful ZeroBounce was in appending additional data to the email list. For some contacts, the email checker will add the subscriber’s first and last name, gender, location and age of the email address.
-IP Location Data Appends: If uploading the IP addresses along with emails, the report will show the demographics by top countries and top regions/states.Screenshot of Email deliverability testing: The mail server tester can be used to check configurations. The inbox placement tester shows where emails will land. The inbox tester shows if the email could land in spam to fix it ahead of time.Screenshot of IP and domain blacklisting: ZeroBounce can be used to monitor an IP and domain to make sure they never end up on an email blacklist, running hundreds of daily tests to keep users updated, and making it easier to get delisted.Screenshot of where to see if an IP and domain are blocked: ZeroBounce can be used to monitor an IP and domain to make sure they never end up on an email blacklist, running hundreds of daily tests to keep users updated, and making it easier to get delisted.