Cloud 9 Software vs VixWin Platinum

• Customer Service rarely has any hold time, which is seriously important.
• Cloud 9 cloud-based software makes rescheduling from home, or accessing patient records to triage emergencies a must-have in 2021.
• All printers and scanners can be easily accessed from any computer.
• Without networking/servers any computer can be easily replaced without paying an IT to set it up.
• Tablet-Friendly.

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• Easy to use--pretty straightforward, especially when rotating x-rays, sharpening an image, and choosing between different mounts.
• You can set up the mounts how you like it (e.g., if you take a lot of bitewings, you can set up an easy-access "four bitewing" mount).
• Easy to import and export images when needed.

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• Editing photos
• Less clicking to load things
• Timeline feature to chart entry screen

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• There needs to be an easy way to "move" x-rays from one patient's chart to another. For example, it happens when you take x-rays under the wrong chart and need to move them. Sometimes in the process of moving them, they get lost.

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• Our office has overall been able to move at a faster pace.

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• Easy to take x-rays; easy to see if I need to retake/move image
• It is nice that you can bring image up larger for the patient to view--great for patient education
• Disappointing when you can't find an x-ray you just took; it may disappear

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