Cloud Call Center vs. LivePerson CTI Platform (Tenfold)
Cloud Call Center vs. LivePerson CTI Platform (Tenfold)
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Cloud Call Center | N/A | Cloud Call Center is a cloud-based call center software offering from 3CLogic.com. It features universal CTI, interactive voice response, automatic call distribution, and other tools to support an enterprise-level contact center. | N/A | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
Cloud Call Center | LivePerson CTI Platform (Tenfold) | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cloud Call Center | LivePerson CTI Platform (Tenfold) | |
---|---|---|
Top Pros |
| |
Top Cons | No answers on this topic |
|
Cloud Call Center | LivePerson CTI Platform (Tenfold) | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Cloud Call Center | LivePerson CTI Platform (Tenfold) | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cloud Call Center | LivePerson CTI Platform (Tenfold) | |
---|---|---|
Likelihood to Recommend | 9.0 (2 ratings) | 9.0 (64 ratings) |
Cloud Call Center | LivePerson CTI Platform (Tenfold) | |
---|---|---|
Likelihood to Recommend | 3CLogic.com | LivePerson |
Pros | 3CLogic.com | LivePerson |
Cons | 3CLogic.com | LivePerson |
Alternatives Considered | 3CLogic.com | LivePerson |
Return on Investment | 3CLogic.com | LivePerson |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |