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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudBlue PSA

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.

    $65

    per month (billed annually)

    Daptiv (discontinued)

    Score7.7 out of 10
    N/ADaptiv is a discontinued product that began as a SaaS PPM solution before Changepoint acquired it in 2014. It became part of the Planview product family when Planview acquired Changepoint in 2021. Historically, Daptiv provided a centralized workspace for project planning, task and milestone tracking, portfolio prioritization, resource capacity planning, time tracking, project financial management, document management, dashboards, and reporting. It is no longer available.N/A
    Pricing
    CloudBlue PSADaptiv (discontinued)
    Editions & Modules
    Annual SaaS
    $65.00
    per month (billed annually)
    Monthly SaaS
    Contact Sales
    Annual On-Premise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudBlue PSADaptiv (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CloudBlue PSADaptiv (discontinued)
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Microsoft Project Server
    Score5.1 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Planview PPM Pro
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudBlue PSADaptiv (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.7
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (14 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CloudBlue PSADaptiv (discontinued)
    Likelihood to Recommend
    Ingram Micro
    For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
    Incentivized
    Read full review
    Discontinued Products
    I would recommend Daptiv for anyone who is look for a collaborative tool that is easy to use and provides excellent results for project management and resource allocation. The tool offers many various capabilities and is not isolated for use with one or two workgroups. Its versatility allows many workgroups across many different organizations to use it. In my previous role, I used Daptiv in both a Project Management and Account Services Information Technology role. In my current workplace, I would like to leverage Daptiv for Product Launch and tracking as well as change request visibility in the Release Management Organization of a pharmaceutical company. Both roles and companies are vastly different however Daptiv would serve a great purpose in both situations although my needs are different.
    Read full review
    Pros
    Ingram Micro
    • The help desk ticket system is robust and modern.
    • Billing & invoicing from Harmony meets all our needs and is easy to use.
    • Project management and scheduling features help us stay organized and on schedule.
    Incentivized
    Read full review
    Discontinued Products
    • Resource allocation, when fully integrated provides a in depth view of what everyone is working on, as well as their availability.
    • Portfolio reporting provides a good view of where all projects are at in their lifecycle.
    • Time tracking is simple to use.
    Read full review
    Cons
    Ingram Micro
    • Training resources are still a work in progress.
    • As a software engineer, I'd like to see a more extensive API
    Incentivized
    Read full review
    Discontinued Products
    • In my opinion, APIs / integrations are sometimes coming to their limit
    • In my experience, no general archive available - therefore data sets cannot be frozen
    • Data roll-up for different hierarchy levels (program / project / sub-project) is very limited, in my opinion.
    • In my opinion, when having showing a large number projects navigation on project tab is not very handy
    Read full review
    Likelihood to Renew
    Ingram Micro
    No answers on this topic
    Discontinued Products
    As previously mentioned, we were not able to get the product to solve our particular problem. After time spent implementing a custom solution, it was the decision of the executive team to discontinue the agreement. The costs of training the team didn't outweigh the cost of hiring an employee to do the translation of schedules to web view.
    Read full review
    Usability
    Ingram Micro
    No answers on this topic
    Discontinued Products
    The main thing that I have to apologize for is the UI. Does the job but just not the flexible responsive experience that most users are used to.
    Incentivized
    Read full review
    Reliability and Availability
    Ingram Micro
    No answers on this topic
    Discontinued Products
    In the 3 years I have worked with Daptiv I think it is been down once. The ONLY partial outages I have ever had have been with report automation.
    Incentivized
    Read full review
    Support Rating
    Ingram Micro
    No answers on this topic
    Discontinued Products
    Good support team! Developed relationships and were very pleasant to talk to. Daptiv went above and beyond on ensuring the customers were satisfied
    Read full review
    Implementation Rating
    Ingram Micro
    No answers on this topic
    Discontinued Products
    I recommend using daptiv resources on your implementation to help with setup and training.
    Read full review
    Alternatives Considered
    Ingram Micro
    Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
    Incentivized
    Read full review
    Discontinued Products
    AdaptiveWork might not necessarily have robust Analytical abilities that Daptiv IBM Cognos BI tool have, but from the introduction I have seen of the product it has impressive capabilities. It is still work in progress and still learning about AdaptiveWork and looking forward to implementing and supporting it in the near future.
    Read full review
    Scalability
    Ingram Micro
    No answers on this topic
    Discontinued Products
    We are quickly able to add more users as needed.
    Incentivized
    Read full review
    Return on Investment
    Ingram Micro
    • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
    • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
    Incentivized
    Read full review
    Discontinued Products
    • I am in the process of establishing a hard dollar ROI received from Daptiv. However, there have been many soft dollar benefits we have achieved. Soft benefits include IT teams that are more aligned to business objectives, "one version of the truth" for where work is being performed and resources consumed, and more accurate estimation of project requests.
    Incentivized
    Read full review
    ScreenShots

    CloudBlue PSA Screenshots

    Screenshot of Customised dashboard with key business metricsScreenshot of Auto generated invoicing ensures nothing gets forgottenScreenshot of Keep on top of projectsScreenshot of Fully integrated and configurable ticketingScreenshot of Conversion of leads to prospects to customers is seamless, with no re-keying