Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.
$83
per month
SAP Data Intelligence
Score 8.7 out of 10
N/A
SAP Data Intelligence is presented by the vendor as a single solution to innovate with data. It provides data-driven innovation in the cloud, on premise, and through BYOL deployments. It is described by the vendor as the new evolution of the company's data orchestration and management solution running on Kubernetes, released by SAP in 2017 to deal with big data and complex data orchestration working across distributed landscapes and processing engine.
Cloudingo is great at mass merging account and contact records based off a specific criteria instead of having to do it manually within the record in SF. It also is easy to analyze a record while in a mass merge to see if you need to edit some values. However, having other standard objects would be very beneficial and even having it for custom objects could be helpful.
If you have an SAP products ecosystem in your IT landscape, it becomes a no-brainer to go ahead with an SAP Data Intelligence product for your data orchestration, data management, and advanced data analytics needs, such as data preparation for your AI/ML processes. It provides a seamless integration with other SAP products.
Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty".
Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM.
Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean.
Data transfer speed tends to be slow when there is poor internet connection since SAP Data Intelligence don’t synchronize data while offline. However, this is not vendor fault, that’s why we have implemented robust wireless technology internet connection in our organization.
We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
Allow collaborations among various personas with insights as ratings and comments on the datasets Reuse knowledges on the datasets for new users Next-Gen Data Management and Artificial Intelligence
Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.
I think the troubleshooting process might be streamlined with improved error recording and tracing. A lot of information about issues and how to fix them is hidden away in the Kubernetes pods themselves. I'm not sure whether SAP Data Intelligence can fix this problem it may be connected to Kubernetes's design, in which case fixing it could need modifications inside Kubernetes itself.
I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
Initially we struggle to get help from SAP but then dedicated Dev angel was assigned to us and that simplify the overall support scenario. There is still room of improvement in documentation around SAP Data intelligence. We struggle a lot to initially understand the feature and required help around performance improvement area,
For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.
We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
One of the reasons to pick SAP Data Intelligence is the speed and security it provides, in addition to the excellent support it provides. It is also compatible with all popular databases, which is another reason to choose it.
