CloudNine Concordance vs. DISCO Ediscovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudNine Concordance
Score 7.0 out of 10
N/A
CloudNine in Houston offers the eponymous CloudNine Concordance, an ediscovery solution designed to search large volumes of documents, fast. CloudNine acquired the ediscovery technology from LexisNexis in 2018, and now supports the solution.N/A
DISCO Ediscovery
Score 8.1 out of 10
N/A
DISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help lawyers and legal teams improve outcomes for their clients. The vendor states corporate legal departments, law firms, and government agencies around the world use DISCO for ediscovery, case management, compliance, disputes, and investigations. In addition to its technology solutions, DISCO offers services to help legal teams manage ediscovery from anywhere at any…N/A
Pricing
CloudNine ConcordanceDISCO Ediscovery
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
CloudNine ConcordanceDISCO Ediscovery
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDISCO’s all-inclusive flat-rate per-GB pricing is transparent and predictable, making it easy to accurately budget for any matter. Pricing automatically includes ingestion, processing, early case assessment, and production. In addition, DISCO does not charge for user licenses, meaning customers can add or remove user licenses based on the need of the case, not on the constraints of the budget. When it comes to managed review, DISCO guarantees every matter will come in on time and on budget.
More Pricing Information
Community Pulse
CloudNine ConcordanceDISCO Ediscovery
Considered Both Products
CloudNine Concordance

No answer on this topic

DISCO Ediscovery
Chose DISCO Ediscovery
DISCO kills Relativity in my mind. the speed, ease of use, modern and user-friendly interface, etc., etc. hands down. do not use Relativity if you can use disco. i haven't used concordance in ages because it was terrible than so I can only assume it's still terrible.
Top Pros

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Top Cons

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User Ratings
CloudNine ConcordanceDISCO Ediscovery
Likelihood to Recommend
7.0
(1 ratings)
8.1
(62 ratings)
Likelihood to Renew
-
(0 ratings)
5.5
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CloudNine ConcordanceDISCO Ediscovery
Likelihood to Recommend
CloudNine
Large volume data files such as PSTs from users who are under the purview of the Standards are imported to create monthly databases.
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DISCO
DISCO is very well suited to document review and file management when the case is known to be large and potentially last for a long period of time. It is also useful when the team on the case is fairly large, as it allows for effective and easy work distribution.
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Pros
CloudNine
  • It processes large volume data files such as PSTs from users who are under the purview of the Standards are imported to create monthly databases.
  • The search function capability is very rewarding
  • Also handles internal cybersecurity standards
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DISCO
  • Search and locate
  • Document organization
  • Ease of use
  • Review Stages are used by our Experts with direct access, which eliminates the need to create folders on our servers, download to flash drives, or having to upload documents and create links in the cloud
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Cons
CloudNine
  • It handles the functionality pretty well if the application is installed on server as compared to stand alone desktop/Laptops/workstation
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DISCO
  • Allow bates labeling to be completed at ingest
  • Providing a guide for load file ingest and remediation of load file errors
  • Availability of predictive tagging in matters with smaller production than is currently necessary
  • Improve ability to review and summarize medical records
  • Ability at ingest to break up a single large document into individual documents for review, whether through a manual or AI-driven process
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Likelihood to Renew
CloudNine
No answers on this topic
DISCO
There were some customer service issues in closing a project, but generally the service has been helpful to our needs.
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Usability
CloudNine
No answers on this topic
DISCO
I've been able to go from never using this type of software before, to confidently using it on an everyday basis, and the learning curve was not steep at all.
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Support Rating
CloudNine
No answers on this topic
DISCO
I've never had a problem with the support team getting back to me re my questions or assisting me in a project.
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Alternatives Considered
CloudNine
Used couple of legacy applications.
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DISCO
I have used proprietary in-house software at a litigation management firm. The in-house software allowed for documents to be processed and coded in order for the end-user to run a report that met the end-users parameters. DISCO allows for documents to be ingested, and for those ingested documents to be divided into review stages. The reports that DISCO allows the end-user to run are far superior to end-user reports of other in-house systems
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Return on Investment
CloudNine
  • It has provided lot enhancements and the support is awesome
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DISCO
  • DISCO has saved our clients tons of money in hosting fees, as well as hourly fees in time spent reviewing documents.
  • With DISCO's search capabilities, a review that could take weeks or months by many can be performed in days or weeks by fewer personnel.
  • With DISCO, actions that previously had to be contracted out to a vendor can now be handled in-house at a much cheaper cost.
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