Item: DISCO Ediscovery
Rating: 10
Author: Heather Roberson

Overall Satisfaction with DISCO

Use Cases and Deployment Scope

We use DISCO as an electronic discovery review tool. Currently, all of our cases that require a review tool are being hosted in DISCO. We are able to collect data from our clients, review the data for relevancy, and ultimately produce the data to the opposing party. Additionally, we use DISCO to review data that is produced by opposing parties.

Pros and Cons

Pros

DISCO provides an easy to learn and use platform.
DISCO is one of the most cost--efficient platforms on the market.
DISCO provides many search capabilities that greatly decrease the time spent in review.

Cons

Provide a mechanism for the user to load data with load files and link fields from the load files to database fields.
Provide the ability to view documents on one screen, while having the documents list on another screen.
Provide the ability to retain your place in a review without re-running the search after it sits for a period of time.

Return on Investment

DISCO has saved our clients tons of money in hosting fees, as well as hourly fees in time spent reviewing documents.
With DISCO's search capabilities, a review that could take weeks or months by many can be performed in days or weeks by fewer personnel.
With DISCO, actions that previously had to be contracted out to a vendor can now be handled in-house at a much cheaper cost.

Other Software Used

Adobe Acrobat DC, Citrix ShareFile

Likelihood to Recommend

DISCO is well suited for review of e-discovery in small to very large cases. DISCO is well suited for use by users without a lot of previous database experience because the environment is intuitive and easy to learn. DISCO is well suited for use with native files containing metadata because the files process upon loading and not only the text but also the metadata, can be searched.

Comments

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Caroline Hall
(Vendor Representative) commented 5 years ago
Hi Heather, Thank you for this great review! You rock! We really appreciate your feedback. I’m not sure you got my email back in July and now that I know how to respond right here on TrustRadius I thought I should message you on here too and update you on the status of your feature requests. - We listened. You can now load native and load file data yourself, in addition to doing overlays and remediation. We can enable this for you if you don’t already have access to it. Let me know. - To view documents in one screen while having the documents list on another screen: you can split the screen between the doc list and doc viewer. I emailed screenshots showing exactly how. Let me know if you have any questions. You can email me directly at hall@csdisco.com. - Lastly, about the ability to retain your place in a review without re-running the search after it sits for a period of time. I’m sorry this isn’t working the way you’d like. You may already be doing this, but a couple things I think are helpful for this: You can save your searches and use filters to locate tagged docs, which should make it easier to hop back into a review. You could also batch out documents for a more structured review that allows you to track where you are and your progress in reviewing that batch - that’s the best way to keep track of reviewed docs. I hope that helps. If not, or if you have any other suggestions or needs, please reach out. We truly love getting this feedback - it is vital to us continuing to improve. So thank you! Gratefully, your DISCO team (written by Caroline Hall, Client Advocacy Manager)

DISCO rocks the world of e-discovery!