Likelihood to Recommend I mentioned that during the last two years, a lot of the training we do at my business was impacted, just like a lot of companies. My biggest thing was getting everyone on the same page, and I feel some software does that better than others. With Cloudshare, It allowed me especially to see an accurate snapshot of what was going on with the learning portion of the work that we do by making it easy to digest what was going on in my workplace.
Read full review It is well suited for fast-paced businesses or ones that are less traditional with their learning delivery. We deal with live events, so the learning style is excellent for us as it is more vibrant. We have a workforce with a huge range of capabilities, and the e-learning on offer is proven to be universal.
Read full review Pros Virtual classroom Collective management Learning features Flexibility Read full review Litmos is simple and straightforward for learners to use Litmos' look and feel are highly customizable through javascript and stylesheets Litmos' API is fairly easy to use and complete Litmos makes launching and deploying training in the field and the office easy and quick Read full review Cons Took more time to onboard everyone with how to use it. VM can be very slow at times. Feel like some process are overcomplicated. Read full review I generally feel that any challenges I experience are due to the vast flexibility the platform has. My gut tells me that my minor issues are actually a result of certain functionality needing to be there to meet the needs of other customers, and it's not Litmos' fault that my specific workflow doesn't fit exactly into their functionality. It's a matter of me determining how I can update my workflow to fit the feature set. Read full review Likelihood to Renew For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
Read full review Usability It's overall pretty straightforward to use — both for admins/creators and learners.
Teams really give a great ability to decentralize management. Great content creation tools Integrated live sessions A few wonky workflows persist, though:
Reporting has some limitations (e.g., 30 day limit, ugh) Search is rough and we get reports that content can be difficult to find More granular admin/editing permissions would help Read full review Reliability and Availability The Litmos team was always available when we needed them. Support was great!
Read full review Performance No issues
Read full review Support Rating If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
Read full review In-Person Training It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
Read full review Online Training Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
Read full review Implementation Rating We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.
Read full review Alternatives Considered I just felt that Azure had little to no help on the base tiers, whereas with Cloudshare, I felt a fuller "user experience" as it pertains to getting help when I and when my team needed it. I think that was the biggest and main thing in my opinion. In this software space, sometimes the little things can be the difference in picking one software over the other, and that basically was it for us!
Read full review I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
Read full review Scalability Pretty easy to scale this LMS and can be deployed companywide in all departments for us. The team's function allows you build separate teams that can easily be assigned specific courses, so it makes it much easier to deploy
Read full review Return on Investment We save time as we can keep virtual classrooms always ready. It may vary according to the usage scenario, but the user interface is comfortable. When you go into a little detail, you may not need counseling for initial use. You can manage the jobs that you would do multiple times on other platforms at once from here. All of these actually give you a profit. Time wasted, less application usage, less resource consumption, etc. Read full review With SAP Content in mind as well, it has significantly reduced our training costs In terms of user issues on the UI or misunderstanding of how the courses inherently operate, it has increased our Admin need It has increased compliance rates with the ability to auto email everyone and provide reporting to the leaders Jen Cowen Learning & Development Business Partner
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