CloudTalk vs. Dialpad Ai Contact Center
CloudTalk vs. Dialpad Ai Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
Dialpad Ai Contact Center | N/A | Dialpad Ai Contact Center is an inbound or outbound call center platform and solution, that helps companies connect with customers across all channels and skip the repetitive questions, retaining reviewable conversations and context history. | N/A |
CloudTalk | Dialpad Ai Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | Dialpad Ai Contact Center | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
CloudTalk | Dialpad Ai Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
CloudTalk | Dialpad Ai Contact Center | |
---|---|---|
Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | Dialpad Ai Contact Center | |
---|---|---|
Likelihood to Recommend | 10.0 (45 ratings) | 8.3 (21 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 9.2 (2 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | Dialpad Ai Contact Center | |
---|---|---|
Likelihood to Recommend | CloudTalk.io | Dialpad |
Pros | CloudTalk.io | Dialpad |
Cons | CloudTalk.io | Dialpad |
Likelihood to Renew | CloudTalk.io | Dialpad |
Usability | CloudTalk.io | Dialpad No answers on this topic |
Support Rating | CloudTalk.io | Dialpad No answers on this topic |
Alternatives Considered | CloudTalk.io | Dialpad |
Return on Investment | CloudTalk.io | Dialpad |
ScreenShots | CloudTalk Screenshots |