TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloudways

    Score9.2 out of 10
    N/ACloudways, by DigitalOcean, offers a range of managed hosting solutions, including managed Wordpress, Drupal, Joomla, Magento, and others, with a choice of infrastructure providers and media delivery via CloudwaysVPN, and CloudwaysBot notification system.

    $10

    per month

    Pricing
    Cloudways
    Editions & Modules
    Starting Price
    $10.00
    per month
    Maximum Price
    $274.33
    per month
    Offerings
    Pricing Offerings
    Cloudways
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$25 per application
    Additional DetailsCloudways offers 1 free migration to all customers. For any further migration needs the customer can use our free WordPress migration plugin and do it themselves. Or they can request paid migration services for any PHP based application, which start at $25 per application.
    More Pricing Information
    Community Pulse
    Cloudways
    Considered Both Products
    DigitalOcean
    Chose Cloudways
    DigitalOcean: harder to set up, hands-on maintenance and controll, but needs work-hours of a linux expert.

    GoDaddy: absolutely worst of all providers, charges stupid people money for nothing-services. Horrible products in my opinion.
    Incentivized
    Chose Cloudways
    We switched from SiteGround to Cloudways because we outgrew SiteGround. They were not as flexible, lacked the scalability that we needed, and their stability was causing downtime and loss of revenue. When we switched to Cloudways, their support team not only helped us …
    Incentivized
    Chose Cloudways
    Whilst all the top hosting companies have good customer service. Hostinger is the winner here for me.
    SiteGround has fast servers, but fees increase significantly in year two.
    Incentivized
    Chose Cloudways
    VPS and dedicated hosting are costly, Therefore cloud hosting provides a cheaper way to own a powerful server, and IP is dedicated as well. Cloudways was the decision because:
    1) Easy to set up without any linux commands we can set up the server
    2) Live chat for technical help. …
    Incentivized
    Chose Cloudways
    I've used some of the major hosting providers including GoDaddy, Bluehost, and Siteground but none of them have been as easy to maintain and deploy as Cloudways. The Cloudways interface is easy on the eyes. Tools are easier to find compared to the other hosting provider's …
    Incentivized
    Chose Cloudways
    I liked Cloudways more than other websites due to its simplicity and how clear their website was (and still is).
    It is the first server hosting platform I ever used.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Cloudways
    Small Businesses
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Cloudways
    Likelihood to Recommend
    9.3
    (6 ratings)
    Usability
    8.3
    (2 ratings)
    Support Rating
    9.7
    (2 ratings)
    User Testimonials
    Cloudways
    Likelihood to Recommend
    DigitalOcean
    When you dont know how to set up a cloud server technically, (The LAMP stack or the PHP settings etc) Cloudways comes handy. You can easily modify the server settings with one click.
    Less Appropriate - If you want to save costs, go for direct cloud providers. Setting up technical stuff is a one time job.
    Incentivized
    Read full review
    Pros
    DigitalOcean
    • Automatic Daily One Click Restore Backups
    • Integrated CDN
    • Easy & Intuitive Alternate Interface to cPanel and WHM
    • Very Affordable for High Specs
    • 24/7 Customer Support is Extremely Helpful
    • Serve & Application Management is a Breeze
    • Choose from Multiple Server Locations
    Read full review
    Cons
    DigitalOcean
    • Their free alternative to WP Rocket could be made more user-friendly and easier to understand
    • Create a function to automatically report heavy usage to specific email IDs
    Incentivized
    Read full review
    Usability
    DigitalOcean
    They are constantly improving their dashboards and interface to make it easier to use and find the things that we use the most. It's a lot of features to pack in to one UI and they have done a great job of making it user friendly. Their layout is intuitive and easy to learn and is extremely granular. We are able to control every aspect of our websites and applications from an individual level from scaling, to cache, to DNS, security, WAF, and everything in between.
    Incentivized
    Read full review
    Support Rating
    DigitalOcean
    Technical support is just 2-3 clicks away and the Cloudways homepage and the operators are available almost 24/7. They also are able to answer any kind of question related to their services, whether economical or technical. I sometimes made mistakes while using their services and they have been keen to help me, and fixed my problems really fast.
    Read full review
    Alternatives Considered
    DigitalOcean
    DigitalOcean: harder to set up, hands-on maintenance and controll, but needs work-hours of a linux expert. GoDaddy: absolutely worst of all providers, charges stupid people money for nothing-services. Horrible products in my opinion. HostGator: okay-ish hosting, nowhere to the power of Cloudways, the customer support also is much less knowledgeable. I would advise against all managed hostings. Go managed-cloud instead.
    Incentivized
    Read full review
    Return on Investment
    DigitalOcean
    • We were able to reduce load on our main server.
    • By migrating social sentiment platform to cloudways, we were able to scale and run it effeciently.
    • It saved lot of time as well in terms of server management.
    Incentivized
    Read full review
    ScreenShots

    Cloudways Screenshots

    Screenshot of Managed ServicesScreenshot of Team Management