What users are saying about
16 Ratings
2 Ratings
16 Ratings
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Score 9 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

Clover

Clover is perfect for restaurants, as well as any customer-facing company (whether a restaurant or other retail, etc.) that has multiple employees thanks to its shift management. Clover is great when you are trying out different promotional offers and discounts as well, such as happy hours at restaurants. It is less appropriate for a small business with very few employees, or a sole proprietorship, which might not use all the extra features Clover has to offer.
Anonymous | TrustRadius Reviewer

Lavu

Lavu is very easy to teach to new employees. I use it to teach high school students with little to no previous experience and they pick it up very quickly.
Bob McIntosh | TrustRadius Reviewer

Pros

Clover

  • User experience
  • Payment transactions
  • Customer support
Anonymous | TrustRadius Reviewer

Lavu

  • Setting up menu items in POS
  • User-friendly once everything is loaded
  • Easy to make changes to menu items on the fly from any mobile device
  • Initial training
Joel M Dillingham | TrustRadius Reviewer

Cons

Clover

  • The setup of the app could use some improvement.
  • I feel like the app is a little confusing to navigate.
  • This may be difficult for older users who are not as comfortable or savvy in an app setting.
Ashley Beal | TrustRadius Reviewer

Lavu

  • The only issue I have had with Lavu is that when my IT department makes changes our filters make it difficult to edit/update the system. Lavu's technical help has always been great.
Bob McIntosh | TrustRadius Reviewer

Usability

Clover

Clover 9.3
Based on 3 answers
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
Anonymous | TrustRadius Reviewer

Lavu

No score
No answers yet
No answers on this topic

Support Rating

Clover

Clover 8.3
Based on 3 answers
We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
Anonymous | TrustRadius Reviewer

Lavu

No score
No answers yet
No answers on this topic

Alternatives Considered

Clover

Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.
Kirsten Rodriguez | TrustRadius Reviewer

Lavu

I've used many other products in the last 20 years and Lavu is by far the easiest to use and most flexible system I've encountered.
Bob McIntosh | TrustRadius Reviewer

Return on Investment

Clover

  • Increased cashflow for clients
  • Small setup time
  • Robust
Anonymous | TrustRadius Reviewer

Lavu

  • It was easy to set up and train new staff
  • They have a lot of bugs that cause billing issues
  • They told me the system could do things that actually couldn't be done (we need to manage usage by beer name and the system can't track them).
Joel M Dillingham | TrustRadius Reviewer

Pricing Details

Clover

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lavu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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