CloverDX vs. Jitterbit

CloverDX designer as a standalone is well suited for fairly straightforward transformations of data. If you want to do large scale data integrations, then their server edition adds an extra level of automation and job control.

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This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

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• Connects with Salesforce very well
• The graphical view of the transformations allows for easy creations and maintenance
• Support has always been eager to assist with any graph creation difficulties I run into

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• UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
• It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
• There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

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• The initial learning curve is a little steep. Not very steep or super steep, just a little steep.
• Having enough memory for large multi-step problems can be an issue if the graph isn't designed well.

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• Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
• I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

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I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

While CloverDX has an active forum for users to submit questions and assist with answers, their in house support team is incredibly responsive when I've contacted them for assistance. This seems almost at odds with most other software companies who try to save money on tech support by promoting a forum or knowledge base.

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They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

CloverDX was a less expensive alternative to Talend and had a more intuitive interface from what I could see during the evaluation.

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Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.

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• Work that use to take multiple people 20 to 30 hours a week to complete each has now been fully automated to where only 1 or 2 hours a week for maintenance is required.

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• The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info