What users are saying about
3 Ratings
56 Ratings
3 Ratings
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Score 9.4 out of 100
56 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cloze

If you are looking for a great CRM that does NOT require tons of data entry that can keep you organized and clearly show you where your time is being spent to increase sales, then Cloze is the best app out there by far!
Anonymous | TrustRadius Reviewer

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cloze
Nimble
7.7
Customer data management / contact management
Cloze
Nimble
9.6
Workflow management
Cloze
Nimble
7.7
Territory management
Cloze
Nimble
7.2
Opportunity management
Cloze
Nimble
7.7
Integration with email client (e.g., Outlook or Gmail)
Cloze
Nimble
9.1
Contract management
Cloze
Nimble
6.1
Quote & order management
Cloze
Nimble
7.0
Interaction tracking
Cloze
Nimble
7.5
Channel / partner relationship management
Cloze
Nimble
7.3

Customer Service & Support

Cloze
Nimble
7.6
Case management
Cloze
Nimble
7.6
Call center management
Cloze
Nimble
7.6
Help desk management
Cloze
Nimble
7.6

Marketing Automation

Cloze
Nimble
7.1
Lead management
Cloze
Nimble
7.3
Email marketing
Cloze
Nimble
7.0

CRM Project Management

Cloze
Nimble
7.1
Task management
Cloze
Nimble
7.7
Billing and invoicing management
Cloze
Nimble
7.5
Reporting
Cloze
Nimble
6.2

CRM Reporting & Analytics

Cloze
Nimble
6.6
Forecasting
Cloze
Nimble
7.7
Pipeline visualization
Cloze
Nimble
8.3
Customizable reports
Cloze
Nimble
3.9

Customization

Cloze
Nimble
6.9
Custom fields
Cloze
Nimble
8.6
Custom objects
Cloze
Nimble
7.2
Scripting environment
Cloze
Nimble
6.3
API for custom integration
Cloze
Nimble
5.5

Security

Cloze
Nimble
5.9
Single sign-on capability
Cloze
Nimble
7.2
Role-based user permissions
Cloze
Nimble
4.5

Social CRM

Cloze
Nimble
9.0
Social data
Cloze
Nimble
9.4
Social engagement
Cloze
Nimble
8.6

Integrations with 3rd-party Software

Cloze
Nimble
6.9
Marketing automation
Cloze
Nimble
7.1
Compensation management
Cloze
Nimble
6.8

Platform

Cloze
Nimble
8.1
Mobile access
Cloze
Nimble
8.1

Pros

Cloze

  • Smart Technology
  • Time Saving Tactics
  • Reporting
  • Instant Contact Saving
  • Collaboration Combining Tools
  • Sales Tracking
  • Personal Assistant
  • Sales Pipeline
  • Sales Goals
Anonymous | TrustRadius Reviewer

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Cons

Cloze

  • IOS contact Linking and Merging
Anonymous | TrustRadius Reviewer

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Likelihood to Renew

Cloze

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Usability

Cloze

No score
No answers yet
No answers on this topic

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Support Rating

Cloze

Cloze 8.0
Based on 1 answer
The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
Anonymous | TrustRadius Reviewer

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Alternatives Considered

Cloze

No answers on this topic

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Return on Investment

Cloze

  • Time Management
  • Optimization
  • Sales Streamline
Anonymous | TrustRadius Reviewer

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Pricing Details

Cloze

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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