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Cloze vs. ContactsFlow (formerly Shared Contacts for Gmail™)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloze

    Score9.9 out of 10
    N/ACloze is a contact automation and meeting log tool that pulls from apps to automatically create one view of every person and company - all their contact details, their complete history - every email back and forth, phone calls, meetings, notes on Evernote, documents exchanged and interactions on LinkedIn, Facebook, and Twitter. Cloze even grabs email signatures so contact data is always up-to-date.

    $17

    per month billed annually

    ContactsFlow (formerly Shared Contacts for Gmail™)

    Score7.9 out of 10
    N/AContactsFlow (formerly Shared Contacts for Gmail) is a contact-management platform for Google Workspace. It enables organizations to create shared contact directories and contact groups, then make approved records available in Gmail, Google Contacts, Calendar, Google Drive, mobile devices, and connected business applications. Teams can centralize professional contacts and labels, add custom details such as company, job title, phone number, notes, and interaction…

    $1.99

    per month per user

    Pricing
    ClozeContactsFlow (formerly Shared Contacts for Gmail™)
    Editions & Modules
    Pro
    $17
    per month billed annually
    Silver
    $21
    per month billed annually
    Gold
    $29
    per month billed annually
    Platinum
    $42
    per month billed annually
    Free
    $0
    per month per user
    Teams
    $1.99
    per month per user
    Business
    $2.99
    per month per user
    Offerings
    Pricing Offerings
    ClozeContactsFlow (formerly Shared Contacts for Gmail™)
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ClozeContactsFlow (formerly Shared Contacts for Gmail™)
    Considered Both Products
    Cloze, Inc.
    Chose Cloze
    It is a CRM and an email system all in one compared to the other three, with a much higher automation level.

    I chose Cloze only because of its email receipt confirmation feature, which is still the main reason why I use it today.
    Incentivized
    Shared Contacts for Gmail
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    60%
    Lived up to sales and marketing promises
    3 Answers
    No answers on this topic
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    ClozeContactsFlow (formerly Shared Contacts for Gmail™)
    Small Businesses
    Outlook4Gmail
    Score8.8 out of 10
    Cloze
    Score9.9 out of 10
    Medium-sized Companies
    Outlook4Gmail
    Score8.8 out of 10
    Outlook4Gmail
    Score8.8 out of 10
    Enterprises
    Outlook4Gmail
    Score8.8 out of 10
    Outlook4Gmail
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClozeContactsFlow (formerly Shared Contacts for Gmail™)
    Likelihood to Recommend
    10.0
    (5 ratings)
    9.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClozeContactsFlow (formerly Shared Contacts for Gmail™)
    Likelihood to Recommend
    Cloze, Inc.
    It's ok for personal use but for business use, it is begging to become a terrible system. We used it for 5 years and after that, we have decided to move to a different system, upon export of the information we started looking at and our database of contacts was so messed up with contacts merged together that don't belong together. So as our database was so corrupted we had to start over with new contact lists and rebuild everything again. I would not recommend this software unless you have your own IT department that can fix things themselves.
    Read full review
    Shared Contacts for Gmail
    Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.
    Incentivized
    Read full review
    Pros
    Cloze, Inc.
    • Contact management
    • Contact enrichment
    • Email management
    Incentivized
    Read full review
    Shared Contacts for Gmail
    • Helps manage contact lists and distribution lists.
    • Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
    • Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.
    Read full review
    Cons
    Cloze, Inc.
    • Not good as a comprehensive project management tool.
    Incentivized
    Read full review
    Shared Contacts for Gmail
    • I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
    • My only negative is that it has taken so long for it to be functional within Google.
    Incentivized
    Read full review
    Usability
    Cloze, Inc.
    No answers on this topic
    Shared Contacts for Gmail
    Very easy to use. Mostly related to the design of the program, but also due to the layout. I find it easy to find what I am looking for. As noted in earlier comments, greater implementation of AI would probably make the program even easier to use, as sometimes finding certain functions is not entirely transparent.
    Incentivized
    Read full review
    Support Rating
    Cloze, Inc.
    The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
    Incentivized
    Read full review
    Shared Contacts for Gmail
    No answers on this topic
    Alternatives Considered
    Cloze, Inc.
    Takes the functionality much further
    Incentivized
    Read full review
    Shared Contacts for Gmail
    My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, and then manually go into gmail and continue the conversation. As well we don't use Shared Contacts [for Gmail] alone. We do accompany it with an internal operations system, were we manage the clients profile, but the combination between the two is perfect.
    Incentivized
    Read full review
    Return on Investment
    Cloze, Inc.
    • Negative - We have a contact database of 100000 contacts that we have to go in and rebuild on our new TMS system because, in our experience, Cloze destroyed 5 years worth of data with their smart features and AI.
    Read full review
    Shared Contacts for Gmail
    • More contact with clients
    • Keeping track of contact information no matter the places
    • Clients like the familiarity that is created by the constant check on them
    Incentivized
    Read full review
    ScreenShots

    ContactsFlow (formerly Shared Contacts for Gmail™) Screenshots

    Screenshot of ContactsFlow keeps contacts synced with the power of AI.Screenshot of contacts management to maintain contacts centralizedScreenshot of Share contact lists with different permissions with different users and groupsScreenshot of Restore deleted contacts using the backupScreenshot of Keep Google Workspace contacts synced with LDAP using all devicesScreenshot of collaboration features.