Likelihood to Recommend The platform is well suited for tracking project financials. The direct tie between the project budgets and costs on the accounting side makes this platform extremely valuable as we have real time cost data to make decisions from. The platform is great in that it integrates the majority of our major processes. We can track a pursuit in Opportunity Management and push that information directly to a project. We hire people through the system and they are available to input on a project. We track time and pay people through CMiC and even manage our equipment fleet. This one platform satisfies a lot of our business needs, which makes our technology stack a bit easier to manage. The platform as it stands today is not well suited for mobile consumption. We have users not use the mobile platform due to issues with losing data when not in wifi and issues with not understanding how to use the system. Read full review
Having the ability to completely manage a project from start to finish with one app is super helpful. The time reporting feature (when it works correctly) is a nice added bonus as it allows employees to switch from one task to another on the same project or to another project and task with ease, aiding in the accounting process of the total project. This was helpful for running analytics to see where we were spending too much time on certain tasks, thus allowing us to assess any training needs.
Read full review Pros The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily. I really like the software and it was much less expensive than other applications. I like the mobile application so that our superintendents can view the documentation on their phones. I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason. Read full review The integration of all aspects needed to run a remodeling company efficiently: project scheduling and management, financial planning and customer service. Since it’s an all-in-one suite and cloud-based, it enables our team to keep track of all our projects in real-time. Communication breakdown is the last thing we want, so being on the same page is not only desirable but makes for the best possible relationship with our clients. Product education - We like how CoConstruct helps new users and get them to start using the tool right away. The dashboard resource materials are incredibly useful. We don’t have to spend a lot of time training new hires on the system and onboarding new clients. Read full review Cons Entering a code of the vendor instead of the company name while recording an invoice takes time and seems counter intuitive Editing an invoice created through Image Management on the AP side is limited to description and address field. When changing the rest (invoice# or a date or an amount) - the whole trace of who entered/submitted/approved disappears. The way it works now is: deleting an invoice from the batch, locating it through Registry/invoice search, unsubmitting it, making changes, submitting, adding back to batch - time consuming In Multiple distribution pop up window, when entering a new invoice, I'd make the field "Company" to be autofilled once "Job" is entered. It takes time to memorize what job number belongs to what company. There is only web version available and it is limited compare to a desktop client. For instance I can only make one change at a time and save it. Multiple changes don't get saved in one click Read full review Internal Communication - CoConstruct lacks the ability to tag-team members for internal communication using @mentions or any other means. This has been crippling for us and forced us to use alternative software for communicating among our team members. Pipeline Management - CoConstruct's lead-tracking system feels clunky and hard to navigate and doesn't provide a pipeline view that's easy to navigate. We have moved our Pipeline Management outside of CoConstruct to make it easier for our sales team to track leads. CRM - CoConstruct doesn't offer anything for customer follow-up after projects are completed. This, in addition to the lack of an effective pipeline system, has led to our decision to use Hubspot as our CRM. Moving projects into CoConstruct for Design and back our after Production. Read full review Likelihood to Renew
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
Read full review Usability
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
Read full review Reliability and Availability
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
Read full review Performance
Reports are pretty shown to run but general pages typically load pretty quick.
Read full review Support Rating
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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The support staff is brilliant; they don't operate on Australian time, so you can't just dial up support when you need it. The response times are quick, and the staff is knowledgeable. They are also well versed in most of the differences between buildings in the US and the building in Australasia. Despite their funny accents and strange use of the English language, we get by just fine!
Read full review In-Person Training
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
Read full review Online Training
I felt the training was good and the trainers knew the software.
Read full review Implementation Rating
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
Read full review Alternatives Considered
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
Vice President of Construction and Field Operations
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are geared towards projects with huge projects teams, multiple stakeholders and dozens of subcontractors. CoConstruct can be used for projects big and small (value) and also with small project teams or large projects teams. For small partial renovation or addition projects CoConstruct is a good more cost effective option.
Read full review Scalability
CMiC has several key features that can either work together or independently depending on your companies needs.
Read full review Return on Investment Better project visibility, surely. I can step into a former project and see how well/poorly it was run. Forecasting underway - nearly complete with year 2. Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over. Read full review It made time recording much easier and much more reliable With its GPS feature, we would be able to track when an employee left a job to help ensure accurate time recording Having the ability to give the homeowners their own custom home building app to watch the progress helped to put us ahead of the game in the industry Running job cost reports as easily as CoConstruct allows helped to curb some of our administrative fees Read full review ScreenShots CMiC Construction Platform Screenshots