CMiC Construction Platform vs. PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMiC Construction Platform
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.N/A
PSA
Score 5.8 out of 10
N/A
Upland PSA helps professional services teams grow their business.
$15
per month
Pricing
CMiC Construction PlatformPSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CMiC Construction PlatformPSA
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CMiC Construction PlatformPSA
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CMiC Construction Platform
6.2
29 Ratings
22% below category average
PSA
-
Ratings
Employee demographic data4.819 Ratings00 Ratings
Employment history6.623 Ratings00 Ratings
Job profiles and administration7.419 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.718 Ratings00 Ratings
Organizational charting5.613 Ratings00 Ratings
Organization and location management7.613 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)4.518 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CMiC Construction Platform
6.4
23 Ratings
16% below category average
PSA
-
Ratings
Pay calculation6.823 Ratings00 Ratings
Support for external payroll vendors4.614 Ratings00 Ratings
Off-cycle/On-Demand payment7.714 Ratings00 Ratings
Benefit plan administration6.516 Ratings00 Ratings
Direct deposit files7.220 Ratings00 Ratings
Salary revision and increment management7.119 Ratings00 Ratings
Reimbursement management4.614 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CMiC Construction Platform
4.5
18 Ratings
51% below category average
PSA
-
Ratings
Tracking of all physical assets4.518 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
7.4
55 Ratings
8% below category average
PSA
-
Ratings
Dashboards7.742 Ratings00 Ratings
Standard reports6.754 Ratings00 Ratings
Custom reports6.945 Ratings00 Ratings
Data exportability8.252 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
CMiC Construction Platform
6.3
105 Ratings
16% below category average
PSA
-
Ratings
Plan distribution & viewing5.966 Ratings00 Ratings
Plan markups & sharing5.162 Ratings00 Ratings
Issue tracking & punchlists5.580 Ratings00 Ratings
Photo documentation5.676 Ratings00 Ratings
Jobsite reports5.887 Ratings00 Ratings
Document sharing5.988 Ratings00 Ratings
RFI tools7.689 Ratings00 Ratings
Collaboration & approvals7.294 Ratings00 Ratings
As-built drawings5.353 Ratings00 Ratings
Mobile app7.763 Ratings00 Ratings
Submittal design and management7.384 Ratings00 Ratings
Checklists5.546 Ratings00 Ratings
Meeting Minutes6.650 Ratings00 Ratings
Specifications5.838 Ratings00 Ratings
Change orders8.059 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
CMiC Construction Platform
6.0
55 Ratings
31% below category average
PSA
-
Ratings
Takeoff tools4.220 Ratings00 Ratings
Job costing7.751 Ratings00 Ratings
Cost databases7.942 Ratings00 Ratings
Cost calculator6.929 Ratings00 Ratings
Bid creation3.528 Ratings00 Ratings
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CMiC Construction PlatformPSA
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Score 10.0 out of 10
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Score 8.9 out of 10
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Autodesk BIM Collaborate Pro
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Score 8.7 out of 10
Planview AdaptiveWork
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User Ratings
CMiC Construction PlatformPSA
Likelihood to Recommend
7.8
(114 ratings)
6.0
(11 ratings)
Likelihood to Renew
8.5
(7 ratings)
7.0
(6 ratings)
Usability
6.0
(6 ratings)
8.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
4.6
(96 ratings)
9.0
(1 ratings)
In-Person Training
7.5
(2 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.4
(5 ratings)
9.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CMiC Construction PlatformPSA
Likelihood to Recommend
CMiC
CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
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Upland Software
We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
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Pros
CMiC
  • The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
  • I really like the software and it was much less expensive than other applications.
  • I like the mobile application so that our superintendents can view the documentation on their phones.
  • I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
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Upland Software
  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
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Cons
CMiC
  • Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
  • There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
  • Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.
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Upland Software
  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
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Likelihood to Renew
CMiC
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
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Upland Software
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
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Usability
CMiC
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
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Upland Software
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
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Reliability and Availability
CMiC
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
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Upland Software
No answers on this topic
Performance
CMiC
Reports are pretty shown to run but general pages typically load pretty quick.
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Upland Software
No answers on this topic
Support Rating
CMiC
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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Upland Software
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
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In-Person Training
CMiC
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
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Upland Software
No answers on this topic
Online Training
CMiC
I felt the training was good and the trainers knew the software.
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Upland Software
No answers on this topic
Implementation Rating
CMiC
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
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Upland Software
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
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Alternatives Considered
CMiC
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
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Upland Software
The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
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Scalability
CMiC
CMiC has several key features that can either work together or independently depending on your companies needs.
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Upland Software
No answers on this topic
Return on Investment
CMiC
  • Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
  • Forecasting underway - nearly complete with year 2.
  • Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.
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Upland Software
  • Tracking, tracking, tracking. It keeps the data we need and gives us the ability to look at it in countless different ways with just a few clicks, which is a big time saver. Without Tenrox, we would definitely have to increase our headcount in order to accomplish billing and payroll.
  • We recently were able to automate a huge portion of business that was still (yes, still in 2014!) being managed out of an Excel spreadsheet. We experienced a great deal of resistance to the change with our own employees, however now that we have it going we have cleaned up our invoicing and impressed the highest-financial officer for two consecutive months - our first/only two months billing directly from Tenrox for that group.
  • A newer development for our team - Some client managers in the other divisions our company have begun to look at what we are able to do with Tenrox and our other primary system and get some of their work moved over to our group. This is great and is giving us new opportunities - we will likely need to increase the headcount of our admin. team, but for a good reason (too much work coming our way!).
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ScreenShots

CMiC Construction Platform Screenshots

Screenshot of CMiC FIELDScreenshot of CMiC AnalyticsScreenshot of CMiC Drawing ManagementScreenshot of CMiC FIELD