codeBeamer ALM vs. Diligent One Platform vs. PTC Windchill RV&S

In my opinion codeBeamer is well suited for any activity where detailed tracking is needed with teams involved. It can be less suited for small projects which do not last long, or are not continuous, etc

Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.

Incentivized

PTC Integrity is an excellent source code management and version control tool, and I would suggest anyone to use it for that purpose. We can even define our workflows using individual forms for implementing Change Management, Defect Management and Access management requests. If properly used, this tool is great for managing our code for very long periods, considering my 4-5 years of usage. Though the UI could be better, and integration with some application servers could be better implemented, this tool is a good tool.

Incentivized

• Tracing of requirements.
• Tracking of development.
• Tracking of QA.
• Tracking of bugs.
• Tracking of releases.
• Wiki.
• Users and teams.
• Works for teams scattered across the globe.
• Testing and coverage for releases.
• Integration with SVN.

• Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
• We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
• It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.

Incentivized

• Helps to advance carefully through complicated and delicate process hives.
• Improve thereby our time-to-market knowledge transfers along our portfolio.
• Enhances the performances of single step in processes as well as the processes.
• Allows for unprecedented overview in broads and in depths.

• Search.
• Metric calculation.
• Would be nice that cB is a source of truth, i.e., that say SVN commit is done only from cB; know this is difficult to achieve.

• Communicating new tools and improvement to current tools
• The product names are confusing, There are different names for similar things
• The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
• the licencing for compliance scripts is complicated especially in countries outside US

Incentivized

• It can be overwhelming with the number of tabs, functions and ways to achieve the same result. The average user may struggle with learning the tool.
• The text editing in Integrity is weak and does not provide many options. Because of this, many user decide to use MS word instead, to document requirements.

Incentivized

I do not make decisions on what tool my company uses. I am just the user of the tool and such decisions are not handled by me. If I were to make such decisions, I would definitely renew MKS, considering the amount of data we have stored in MKS and the current number of users who are familiar with the system

Incentivized

Sometimes info in codeBeamer can be lost, in principle, if not well organized by the user, info can never be found, or can be forgotten about, etc

I give it a 7. It has had a significant impact on the GRC department in terms of efficiency and effectiveness. At the start it took some time to tailor it to our unique business needs and to set up all our requirements. I would say the superpower of the tool is really here, in terms of time saving in report prep and manual testing. We have really used the control self assessment ability to have a strong impact on the business which helped to improve the internal control culture across the business. The dashboarding abilities had limitations for us and we created our own internal dashboards more suited to our operational needs. There is a steep learning curve for the admin roles who manage the system but I assume this will be the case for most of these types of systems. On the opposite side the end user usability is very good and easy to grasp.

Incentivized

PTC Integrity comparatively could be considered a nice Source code management, Version controlling tool and could be compared with tools like StarTeam. If the integration to move/migrate code could be integrated into this tool, it would become an extremely powerful tool.

Incentivized

Excellent support professionally. Also, thanks for giving me for free access to SaaS cB for my hobbyist project.

HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

Incentivized

PTC Integrity administration can be somewhat daunting. They have been able to help with every question that I have submitted. Their support website is very easy to understand and submit questions and their phone support is wonderful

Incentivized

We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.

Incentivized

I wasn't involved in implementation.

Incentivized

codeBeamer is by far better.

I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I don't have any further experience with other products

Incentivized

I think the reason that PTC Integrity was initially chosen is that it was the best product available in the mix at the time. This coupled with the PTC deal on multiple products was a no brainer based on the size and scope of potential users.

Incentivized

• Customer tracking.
• Process tracking.
• Workflow framework.
• Can be overhead.

• A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.

Incentivized

• MKS Integrity has proved to be particularly useful in the software development process by increasing employee effieciency
• MKS integrity has also made software development a very efficient process and makes feature releases and bug fixing a lot easier
• In addition to the above, our organization has been able to support manufacturing easily by reverting to a previous software version in case of an emergency.
• It has also led to faster time to market for new products.

Incentivized