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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense PhishMe

    Score7.7 out of 10
    Enterprise companies (1,001+ employees)
    Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for small business.N/A

    KnowBe4 PhishER/PhishER Plus

    Score8.7 out of 10
    N/APhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

    $1.15

    per seat

    Pricing
    Cofense PhishMeKnowBe4 PhishER/PhishER Plus
    Editions & Modules
    No answers on this topic
    501-1000 Monthly Pricing 3 Year
    $1.15
    per seat
    101-500 Monthly Pricing 3 Year
    $1.50
    per seat
    Offerings
    Pricing Offerings
    Cofense PhishMeKnowBe4 PhishER/PhishER Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For organizations with over 1,000 seats, contact sales for a quote.
    More Pricing Information
    Community Pulse
    Cofense PhishMeKnowBe4 PhishER/PhishER Plus
    Considered Both Products
    Cofense
    Chose Cofense PhishMe
    PhishMe is a market leader in terms of phishing simulation solutions. The customization appears unmatched when compared with competitors and the support we have experienced from Cofense has been excellent. Phish me offers lots of realistic templates which are updated regularly …
    Incentivized
    Chose Cofense PhishMe
    We chose PhishMe due to its ease of use and integration. The many different scenarios available and the price point were the main selling points vs the competitors.
    Incentivized
    Chose Cofense PhishMe
    PhishMe had similar features and was less expensive.
    Incentivized
    KnowBe4
    Chose KnowBe4 PhishER/PhishER Plus
    PhishER has a streamlined user experience that makes it easy to implement and manage.
    Incentivized
    Chose KnowBe4 PhishER/PhishER Plus
    Yes, KnowBe4 stands up to the largest of vendors.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    97%
    Would buy again
    125 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    99%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    97%
    Happy with the feature set
    125 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    96%
    Lived up to sales and marketing promises
    112 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    95%
    Implementation went as expected
    114 Answers
    Features
    Cofense PhishMeKnowBe4 PhishER/PhishER Plus
    Security
    Comparison of Security features of Cofense PhishMe and KnowBe4 PhishER/PhishER Plus
    Feature
    Cofense PhishMe
    7.8
    4 Ratings
    11% below category average
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Single sign-on capability7.44 Ratings00 Ratings
    Role-based user permissions8.24 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Cofense PhishMe and KnowBe4 PhishER/PhishER Plus
    Feature
    Cofense PhishMe
    7.3
    4 Ratings
    16% below category average
    KnowBe4 PhishER/PhishER Plus
    -
    Ratings
    Training Content Library7.24 Ratings00 Ratings
    Multilingual Training Content7.14 Ratings00 Ratings
    Training Gamification7.13 Ratings00 Ratings
    Industry-Specific Security Training7.83 Ratings00 Ratings
    Individualized Security Training Plans6.93 Ratings00 Ratings
    Phishing Simulations7.23 Ratings00 Ratings
    Security Reporting8.03 Ratings00 Ratings
    Integration with Security Tech Stack7.33 Ratings00 Ratings
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Cofense PhishMe and KnowBe4 PhishER/PhishER Plus
    Feature
    Cofense PhishMe
    -
    Ratings
    KnowBe4 PhishER/PhishER Plus
    8.4
    122 Ratings
    6% below category average
    Company-wide Incident Reporting00 Ratings8.3101 Ratings
    Integration with Other Security Systems00 Ratings8.597 Ratings
    Centralized Dashboard00 Ratings9.0120 Ratings
    Machine Learning to Prevent Incidents00 Ratings8.0103 Ratings
    Live Response for Rapid Remediation00 Ratings8.1102 Ratings
    Best Alternatives
    Cofense PhishMeKnowBe4 PhishER/PhishER Plus
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cofense PhishMeKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    8.7
    (28 ratings)
    8.8
    (128 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.8
    (9 ratings)
    Usability
    7.3
    (2 ratings)
    8.6
    (44 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.1
    (4 ratings)
    8.6
    (8 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    8.6
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Cofense PhishMeKnowBe4 PhishER/PhishER Plus
    Likelihood to Recommend
    Cofense
    Cofense PhishMe is an excellent solution for scenarios where it will be sold as a managed service. I believe that PhishMe is too expensive for many clients and instead would benefit from the economies of scale where an MSSP sells it as part of a whole service, which offers the analysts and reporting included. PhishMe is excellent for training and awareness of Phishing, but shouldn't replace mandatory training for new joiners or yearly refreshers, it should only be used as an additional training option.
    Incentivized
    Read full review
    KnowBe4
    From an MSP perspective, it’s easier to sell products that provide cybersecurity protections if it’s all in one bundle. If you start providing 5 different email security products (even with the same vendor), it becomes confusing to non-technical individuals. They need a single package that doesn’t break the bank. Other products like Ironscales do that by providing an “all-in-one” package, essentially. And for a much less expensive price. I believe if you included all the features of anti-phishing, account takeover protection, and security awareness training, it would be close to $8/person each month. Competitors offer rates closer to $2/user, which include all those features and sometimes more.
    Incentivized
    Read full review
    Pros
    Cofense
    • It gives clear-cut segregation of different parts of an email, header, text and HTML body, URL, attachments, HTML preview and some analytical insight like "similar reports." This distinctive approach actually helps reduce data overload during an analysis.
    • The URLs captured here pass through an automatic reputation check [in our case VirusTotal] and add a tag of the reputation. If it is a well-known bad URL the tag helps us take the decision fast.
    • For creating automation rules on the reported emails the "Recipes" section is really helpful. We can create easy recipes [or rules ] to handle a huge flow of reports and also we can create more sophisticated rules depending on the Cyber intelligence feed to catch the really bad currently less known attack attempts by malicious emails.
    • The "Threat Indicators" section is also useful to use as a threat intelligence source to check the URLs for their maliciousness.
    Incentivized
    Read full review
    KnowBe4
    • KnowBe4's Phish Alert Button effectively collects all reported emails from end-users in one place.
    • The PhishML feature of PhishER effectively auto-scan reported emails using machine learning technologies, providing a tag for each email based on its body content and other aspects.
    • The PhishRIP feature works well by allowing the security team to create a query and quarantine all relevant emails from the end user's email system.
    Incentivized
    Read full review
    Cons
    Cofense
    • Completely switching to the new UI - Most is redesigned, but some old elements remain
    • Ability to spoof known brands - limited in scope now and you are not allowed to use fully "convincing" campaigns that we are seeing in the wild
    • Ability to own and manage own domains - right now adding a new company domain requires a ticket, allow us to add/verify ourselves
    Incentivized
    Read full review
    KnowBe4
    • Issues with Global Blocklist
    • Email Template Modification - Simplification
    • Target Specific Users vs. Groups
    • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
    Incentivized
    Read full review
    Likelihood to Renew
    Cofense
    No answers on this topic
    KnowBe4
    When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
    Incentivized
    Read full review
    Usability
    Cofense
    Its built with UX in mind and is aimed at non-tech people, to ensure that almost everyone can run the campaign. But if we go deeper - sometimes you will need an HTML editor or support in order to figure out some advanced edits you might want to add in your scenarios.
    Incentivized
    Read full review
    KnowBe4
    It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!
    Incentivized
    Read full review
    Support Rating
    Cofense
    I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.
    Incentivized
    Read full review
    KnowBe4
    When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.
    Incentivized
    Read full review
    Online Training
    Cofense
    It's a must, even if you are never going to use the tool. Cofense aims to provide phishing training first and tool second.
    Incentivized
    Read full review
    KnowBe4
    No answers on this topic
    Implementation Rating
    Cofense
    There are some hiccups, but there are meant to be, when you implement something in a large scale enterprise.
    Incentivized
    Read full review
    KnowBe4
    It was very simple to implement - with just a few settings needed to connect it to our O365 environment
    Incentivized
    Read full review
    Alternatives Considered
    Cofense
    Cofense PhishMe was the first choice for us as the user interface as well as their bundle package with Cofense Triage and Vision has helped the organisation to alleviate the overall security awareness posture. The other vendors did not provide a vast range of phishing scenarios as compared to Cofense PhishMe platform.
    Incentivized
    Read full review
    KnowBe4
    We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.
    Incentivized
    Read full review
    Return on Investment
    Cofense
    • Recipes in the system are capable of handling almost 2x what an analyst does, which cuts down the efforts [of] an analyst and provides more time for accurate strategies.
    • With roughly 90% false positives coming through, the remaining 10% of true positives need as much attention as they can get for the full investigation and analysis.
    • 1,500 or more phishing messages can come through in a given week and the amount of time/employees required to review this without a tool like Cofense is surely beyond [the] expected/anticipated budget.
    Incentivized
    Read full review
    KnowBe4
    • There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
    • We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
    • Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.
    Incentivized
    Read full review
    ScreenShots

    Cofense PhishMe Screenshots

    Screenshot of Image 1 – Board of Directors (BOD) report showcasing results of your phishing defense programScreenshot of Image 2 – Create New Scenario PageScreenshot of Image 3 – Intelligent Program Automation using PlaybooksScreenshot of Image 4 – Organizational Suspicious Email Reporting StatisticsScreenshot of Image 5 – Phishing Scam Announcement Templates

    KnowBe4 PhishER/PhishER Plus Screenshots

    Screenshot of How PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.