Cognito Forms vs. SurveySparrow

It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...

Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.

• Cost effective.
• Easy to use.
• Safe.
• Automates data collection.

Incentivized

• Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
• The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
• Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
• The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
• Customer support is very responsive.

Incentivized

• I am happy with Cognito Forms. I have not found any issues.

Incentivized

• Add custom CSS for Premium plan.

Incentivized

Non calculated fields are easy to use. Calculations can be a nightmare to get working due to complex and unintuitive syntax, as a non-programmer

Incentivized

User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.

quick and knowledgable

The support team is just a call away and also provides email support.

I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.

Incentivized

We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.

Incentivized

• Safe us a lot of time doing client onboarding.
• Use it for data collection for business plan info collection.

Incentivized

• Very simple and intuitive interface.
• Easy to set-up and use - pays off quickly.

Incentivized