What users are saying about
1 Ratings
4 Ratings
1 Ratings
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Score 8 out of 100
4 Ratings
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Score 5.2 out of 100

Likelihood to Recommend

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Ecwid

Ecwid is a great product for anyone who needs an eCommerce portal or an entire eCommerce website. We use it more as the cart/portal for our visitors to buy things from our website, but if needed we could definitely use Ecwid to replace our entire website as it allows you to add multiple pages and be more than just a store.I don't think there are any negatives I would point out here. Ecwid is for eCommerce sites and it does well as both a full site and as just a storefront portion of a site.
Miles Szkoda | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

commercetools
7.6
Ecwid
5.6
Product catalog & listings
commercetools
8.0
Ecwid
6.2
Product management
commercetools
7.0
Ecwid
6.2
Bulk product upload
commercetools
9.0
Ecwid
8.0
Branding
commercetools
9.0
Ecwid
5.2
Product variations
commercetools
5.0
Ecwid
5.2
Website integration
commercetools
9.0
Ecwid
4.2
Visual customization
commercetools
6.0
Ecwid
4.2
Mobile storefront
commercetools
Ecwid
5.2

Online Shopping Cart

commercetools
7.5
Ecwid
7.1
Abandoned cart recovery
commercetools
6.0
Ecwid
8.1
Checkout user experience
commercetools
9.0
Ecwid
6.2

Online Payment System

commercetools
7.0
Ecwid
6.2
eCommerce security
commercetools
7.0
Ecwid
6.2

eCommerce Marketing

commercetools
7.7
Ecwid
5.1
Promotions & discounts
commercetools
8.0
Ecwid
5.2
Personalized recommendations
commercetools
7.0
Ecwid
5.0
SEO
commercetools
8.0
Ecwid
5.0

eCommerce Business Management

commercetools
6.6
Ecwid
3.7
Multi-site management
commercetools
9.0
Ecwid
Order processing
commercetools
9.0
Ecwid
6.2
Inventory management
commercetools
6.0
Ecwid
6.0
Shipping
commercetools
6.0
Ecwid
1.4
Custom functionality
commercetools
3.0
Ecwid
1.4

Pros

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

Ecwid

  • Bulk Product Import works well.
  • Product pages are easily updated.
  • The available payment methods are relatively easy to configure.
John Beveridge | TrustRadius Reviewer

Cons

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Ecwid

  • Ecwid may have too many features and functions for basic users like us. The level of customization and features available are extensive and it can be confusing at time. Perhaps a more basic configuration option could be available along with an advanced version.
  • I would like to be able to create a storefront on Ecwid beyond the free level without having to pay for it until we are ready to launch the site live. Right now if you want to add over 10 products you have to upgrade to a higher level, even if you are still developing the site and not having any visitors.
Miles Szkoda | TrustRadius Reviewer

Alternatives Considered

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

Ecwid

Ecwid was promoted via our appointed developer. It was not our first choice. The back end system works well and is easy to navigate and understand. Although we opted to use WooCommerce because of the flexibility it offers.
John Beveridge | TrustRadius Reviewer

Return on Investment

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

Ecwid

  • Ecwid has positively impacted our ROI because it provides a very secure platform which allows us to easily certify our PCI Compliance requirements as they are a Tier 1 PCI Certified company so we can be confident they have the right security systems in place which is important to our customers.
Miles Szkoda | TrustRadius Reviewer

Screenshots

Pricing Details

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

commercetools Editions & Modules

Additional Pricing Details

Ecwid

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Ecwid Editions & Modules

Edition
Free$0
Venture$15
Business$35
Unlimited$99
    Additional Pricing Details

    Rating Summary

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