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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commun.it

    Score7.6 out of 10
    N/ACommun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A

    SOCi

    Score8.4 out of 10
    N/ASOCi, including the former Brandify (acquired July 2021) presents a range of local marketing solutions, such as store locators, local SEO driven landing pages, local advertising, and brand reputation management.N/A
    Pricing
    Commun.itSOCi
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commun.itSOCi
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Commun.itSOCi
    Considered Both Products
    Commun.it Inc.
    No answer on this topic
    SOCi, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    Commun.itSOCi
    Listening/monitoring
    Comparison of Listening/monitoring features of Commun.it and SOCi
    Feature
    Commun.it
    6.1
    5 Ratings
    23% below category average
    SOCi
    -
    Ratings
    Boolean keyword searches6.92 Ratings00 Ratings
    Filtering out noise/spam7.05 Ratings00 Ratings
    Sentiment analysis5.44 Ratings00 Ratings
    Broad channel coverage5.04 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Commun.it and SOCi
    Feature
    Commun.it
    5.6
    5 Ratings
    37% below category average
    SOCi
    -
    Ratings
    Content planning and scheduling8.84 Ratings00 Ratings
    Audience targeting6.34 Ratings00 Ratings
    Content optimization4.04 Ratings00 Ratings
    Workflow management3.44 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Commun.it and SOCi
    Feature
    Commun.it
    6.9
    4 Ratings
    16% below category average
    SOCi
    -
    Ratings
    Automated routing and prioritization7.24 Ratings00 Ratings
    Customer interaction histories7.24 Ratings00 Ratings
    Bulk actions6.33 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Commun.it and SOCi
    Feature
    Commun.it
    5.8
    5 Ratings
    29% below category average
    SOCi
    -
    Ratings
    Lead generation4.95 Ratings00 Ratings
    Content marketing9.75 Ratings00 Ratings
    Paid media management2.32 Ratings00 Ratings
    Campaigns and promotions6.14 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Commun.it and SOCi
    Feature
    Commun.it
    7.5
    5 Ratings
    10% below category average
    SOCi
    -
    Ratings
    Twitter9.85 Ratings00 Ratings
    Facebook7.04 Ratings00 Ratings
    LinkedIn6.92 Ratings00 Ratings
    Instagram6.13 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Commun.it and SOCi
    Feature
    Commun.it
    5.6
    5 Ratings
    32% below category average
    SOCi
    -
    Ratings
    Campaign success analytics7.85 Ratings00 Ratings
    Real-time tracking4.94 Ratings00 Ratings
    Competitor analysis4.03 Ratings00 Ratings
    Account management
    Comparison of Account management features of Commun.it and SOCi
    Feature
    Commun.it
    5.6
    3 Ratings
    34% below category average
    SOCi
    -
    Ratings
    Role-based user permissions & privileges3.83 Ratings00 Ratings
    Mobile access7.32 Ratings00 Ratings
    Best Alternatives
    Commun.itSOCi
    Small Businesses
    Sendible
    Score7.2 out of 10
    Google Business Profile
    Score8.4 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Google Business Profile
    Score8.4 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commun.itSOCi
    Likelihood to Recommend
    7.0
    (5 ratings)
    8.4
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Commun.itSOCi
    Likelihood to Recommend
    Commun.it Inc.
    For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
    Incentivized
    Read full review
    SOCi, Inc
    SOCi is a fantastic tool for a franchise business because it provides the ability to post in bulk while also posting localized content. So, you can share the same basic content across all of your locations, but SOCi's tagging system inserts a location's phone number or website for each individual location. This helps create a localized feel and personalized touch -- but you only schedule one post, making it easy and efficient to localize content in mass posting. This principle applies to paid ads as well. Because of these features, SOCi may not be the best platform for companies with just one location
    Incentivized
    Read full review
    Pros
    Commun.it Inc.
    • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
    • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
    Incentivized
    Read full review
    SOCi, Inc
    • Firstly, as a user of Brandify, I am really fond of their after-sales support services because as a user these services matter a lot.
    • Brandify has made the work so much easier as it avoids spending time looking for better options.
    • It is very helpful platform for the growth of a company.
    • Its analysis helps us in foreseeing situations that can be either good or bad and ensure that we think of a possible solution.
    Incentivized
    Read full review
    Cons
    Commun.it Inc.
    • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
    • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
    • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
    Incentivized
    Read full review
    SOCi, Inc
    • Their analytics are sub-par to other tools that I use.
    • Their website can be a little clunky until you learn to navigate it.
    • It takes a long time to be fully on-boarded and running on the platform with all information syncing together.
    Incentivized
    Read full review
    Usability
    Commun.it Inc.
    No answers on this topic
    SOCi, Inc
    There are some aspects of the scheduling of posts that could be more user friendly for the less tech-savvy users.
    Incentivized
    Read full review
    Support Rating
    Commun.it Inc.
    No answers on this topic
    SOCi, Inc
    We have not had to contact support so there is nothing to say in response to this question. We are sure that if we needed to contact them we would be able to get any issues resolved quickly
    Incentivized
    Read full review
    Alternatives Considered
    Commun.it Inc.
    Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
    Incentivized
    Read full review
    SOCi, Inc
    Soci is a lot better. It’s more user friendly and it makes better for one platform to have all my accounts on
    Incentivized
    Read full review
    Return on Investment
    Commun.it Inc.
    • Brand awareness
    • Lead generation
    • Prospect nurturing and ongoing customer support
    Read full review
    SOCi, Inc
    • Brandify allows us to analyze the reputation of the business and how happy our customers are with us.
    • It is a affordable local marketing software.
    • It has reliable and efficient support.
    Incentivized
    Read full review
    ScreenShots