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Communique Conferencing vs. IBM Video Streaming

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Communique Conferencing

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Communique Conferencing's virtual & hybrid event platform functions as a traditional off-line trade show in order to translate exhibit halls, booths, presentations and networking into a customizable, and engaging, 3D virtual environment. Attendee Engagement — Include ways to communicate and engage with the attendees such as custom email communications, live day push notifications, and text and video chat technology for attendee-to-host and attendee-to…N/A

    IBM Video Streaming

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and 24-hour streaming channels. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to…

    $137

    per month 100 viewer hours

    Pricing
    Communique ConferencingIBM Video Streaming
    Editions & Modules
    No answers on this topic
    Silver
    $137
    per month 100 viewer hours
    Gold
    $688
    per month 2,000 viewer hours
    Platinum
    $1380
    per month 5,000 viewer hours
    Offerings
    Pricing Offerings
    Communique ConferencingIBM Video Streaming
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsWhen it comes to a full-scale virtual event there is no out-of-the-box or one size fits all solution. Every client virtual conference is different and there are dozens variables depending on your particular goals, content strategy, engagement needs and requirements. Pricing typically includes (a) the license for the hosted virtual event software that provides highly customized and engaging environment (b) project management and set up support (c) webcast presentations (d) 3rd party integrations (e) dozens of other options. Annual plans are available to host multiple events.Video Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.
    More Pricing Information
    Features
    Communique ConferencingIBM Video Streaming
    Online Events Marketing
    Comparison of Online Events Marketing features of Communique Conferencing and IBM Video Streaming
    Feature
    Communique Conferencing
    9.1
    1 Ratings
    1% above category average
    IBM Video Streaming
    -
    Ratings
    Branding options9.11 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Communique Conferencing and IBM Video Streaming
    Feature
    Communique Conferencing
    9.1
    1 Ratings
    11% above category average
    IBM Video Streaming
    -
    Ratings
    Registration, RSVP, and ticketing9.11 Ratings00 Ratings
    Email marketing9.11 Ratings00 Ratings
    Livestreaming9.11 Ratings00 Ratings
    Audience engagement9.11 Ratings00 Ratings
    Event recording9.11 Ratings00 Ratings
    Virtual booths9.11 Ratings00 Ratings
    Networking9.11 Ratings00 Ratings
    Event analytics9.11 Ratings00 Ratings
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    Communique ConferencingIBM Video Streaming
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    Score8.7 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Communique ConferencingIBM Video Streaming
    Likelihood to Recommend
    9.1
    (2 ratings)
    7.1
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (8 ratings)
    Usability
    10.0
    (1 ratings)
    8.9
    (62 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.3
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (60 ratings)
    Configurability
    -
    (0 ratings)
    6.0
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.6
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.6
    (3 ratings)
    User Testimonials
    Communique ConferencingIBM Video Streaming
    Likelihood to Recommend
    Communique Conferencing, Inc.
    Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.
    Communique Conferencing is less suited for small, basic Zoom style events.
    Read full review
    IBM
    Very limited customization features. Permissions are a mess too if you want to have people assigned as chat moderators for events for instance, but dont want them access to the admin panel. The quality of the broadcast and live captions work well, but they charge extra for live captions. For operating a video on demand site, the design of the page is really poor and limited on customization. Been a user for years and seen almost no new innovation on the platform which has been disappointing. The metrics are a mess on the user panels too. They do provide an api link for your external metrics and/or data dumps for using something like tableau, but that features not really something to write home about and a rather basic offering. This is an expensive platform with limited options and an outdated style unfortunately. We have been getting by for our uses but there's nothing really keeping us with IBM if another platform offering came around
    Read full review
    Pros
    Communique Conferencing, Inc.
    • Delivering a unique and elevated experience by using a platform with a unique look and feel.
    • The platform capsulizes everything and makes information easily accessible.
    • It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.
    Read full review
    IBM
    • IBM Video Streaming allows for the integration of interactive elements into video content, such as quizzes, polls, and live Q&A sessions. This can make learning more engaging for young students by making it interactive and fun, thus increasing their attention and participation.
    • Teachers in a K-5 setting can access and share professional development materials and teaching resources through the platform. This can help them stay updated on the best practices for early childhood education, innovative teaching methods, and subject-specific strategies, ultimately benefiting their students.
    • IBM Video Streaming provides the capability for teachers to create a library of on-demand educational videos. This is particularly useful for young learners who may need to revisit concepts multiple times to fully understand them. It also supports differentiated learning by allowing students to learn at their own pace.
    • Young students often benefit from visual aids in their learning process. IBM Video Streaming can deliver high-quality video content that includes animations, demonstrations, and visual explanations of concepts. This can be particularly effective in subjects like science, math, and reading, where visualizations can enhance understanding.
    Incentivized
    Read full review
    Cons
    Communique Conferencing, Inc.
    • Nice to add personal agenda, which is on the roadmap this year
    Read full review
    IBM
    • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
    • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
    • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
    • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
    Incentivized
    Read full review
    Likelihood to Renew
    Communique Conferencing, Inc.
    No answers on this topic
    IBM
    Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
    Incentivized
    Read full review
    Usability
    Communique Conferencing, Inc.
    Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.
    Read full review
    IBM
    The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
    Incentivized
    Read full review
    Reliability and Availability
    Communique Conferencing, Inc.
    No answers on this topic
    IBM
    Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
    Incentivized
    Read full review
    Performance
    Communique Conferencing, Inc.
    No answers on this topic
    IBM
    As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
    Incentivized
    Read full review
    Support Rating
    Communique Conferencing, Inc.
    The Communique project team is
    • Knowledgeable
    • Responsive
    • Willing to go above and beyond to make our events successful
    Read full review
    IBM
    We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
    Incentivized
    Read full review
    Implementation Rating
    Communique Conferencing, Inc.
    No answers on this topic
    IBM
    Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
    Incentivized
    Read full review
    Alternatives Considered
    Communique Conferencing, Inc.
    ON24 - A better platform, better support, much better pricing
    Patchable - They laid off a lot of staff this past year. This had a tremendous negative impact on the product quality and support.
    Read full review
    IBM
    Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
    Incentivized
    Read full review
    Scalability
    Communique Conferencing, Inc.
    No answers on this topic
    IBM
    IBM global network.
    Incentivized
    Read full review
    Return on Investment
    Communique Conferencing, Inc.
    • We always get positive feedback regarding the platform on our attendee surveys.
    • Their incredible support team saves us time and money. For example, there was a problem with a live stream at our last event. Although the problem was not on Communique's end, their experienced tech support team were able to provide insight that helped the on-site production company quickly isolate and resolve the issue.
    Read full review
    IBM
    • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
    Incentivized
    Read full review
    ScreenShots

    Communique Conferencing Screenshots

    Screenshot of Welcome lobby with video greeterScreenshot of Exhibit hallScreenshot of BoothScreenshot of Theater with tracksScreenshot of Highly engaging Webinars including: slides, video, Q&A, polls, survey, links to resources, and speaker bios.Screenshot of Networking lounge

    IBM Video Streaming Screenshots

    Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).