What users are saying about
5 Ratings
9 Ratings
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Score 7.8 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM is well suited to quickly draw different types of unrelated diagrams. If you are looking for a tool for a specific type of diagram that might have multiple pages and need advanced drawing control, then this is not that suitable.
Anonymous | TrustRadius Reviewer

Creately

Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
Mike Eisenberg | TrustRadius Reviewer

Pros

ConceptDraw DIAGRAM

  • Drag and drop creation of dozens of different diagram types
  • Info-graphic elements with customizable values
Anonymous | TrustRadius Reviewer

Creately

  • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
  • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
  • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
  • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
Richard Crane | TrustRadius Reviewer

Cons

ConceptDraw DIAGRAM

  • They could develop a few webinars to teach some techniques and special commands.
Gabriel Favero | TrustRadius Reviewer

Creately

  • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
  • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
Mike Eisenberg | TrustRadius Reviewer

Usability

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 3.0
Based on 1 answer
It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work
Matthew James | TrustRadius Reviewer

Creately

No score
No answers yet
No answers on this topic

Support Rating

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 8.3
Based on 3 answers
They have been very responsive for any support requests.
Anonymous | TrustRadius Reviewer

Creately

Creately 5.5
Based on 4 answers
I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
Richard Crane | TrustRadius Reviewer

Alternatives Considered

ConceptDraw DIAGRAM

We actually purchased ConceptDraw DIAGRAM instead of Visio because it was far cheaper with a similar looking feature set. Since then, I can't think of anything that I have wanted to do with this software that would be better in Visio
Anonymous | TrustRadius Reviewer

Creately

In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
Mike Eisenberg | TrustRadius Reviewer

Return on Investment

ConceptDraw DIAGRAM

  • It's had a great impact on the quality of my projects, since they have a really great library for all kinds of chemical engineering equipments and process flow variables.
  • Also, they have physics and chemistry libraries, which help me through class preparations and slide presentations.
Gabriel Favero | TrustRadius Reviewer

Creately

  • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
  • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
Richard Crane | TrustRadius Reviewer

Screenshots

Pricing Details

ConceptDraw DIAGRAM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$199*

* per user

ConceptDraw DIAGRAM Editions & Modules

Additional Pricing Details
Price varies for Individual, Commercial, Academic, Nonprofit and Government

Creately

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
6.95*

* per user

Creately Editions & Modules

On-premise Edition
Creately Desktop$751
Creately Server6.951
  1. per user
SaaS Edition
Creately Online Personal6.951
Creately Team 5$401
Creately Team 10$801
Creately Team 25$2001
  1. per month
Additional Pricing Details
We offer deeply discounted prices for non profits, educational institutes and charities.

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