What users are saying about
33 Ratings
10 Ratings
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Score 7.8 out of 100
33 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

ConceptDraw DIAGRAM

Likelihood to recommend? Overall, absolutely. I'm very satisfied with ConceptDraw and wouldn't hesitate to recommend it. I found it very easy to get up and running producing flow chart diagrams. I find it intuitive, flexible and it does what it says. Moreover it's very much an "alive" product with regular updates
Anonymous | TrustRadius Reviewer

MindMeister

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Ben McClure | TrustRadius Reviewer

Pros

ConceptDraw DIAGRAM

  • Multiple templates
  • Integration with other tools in the suite
  • An extensive set of samples and examples showing the usage of various types of diagrams
Anonymous | TrustRadius Reviewer

MindMeister

  • The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
  • The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
  • I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.
Gary Shouldis | TrustRadius Reviewer

Cons

ConceptDraw DIAGRAM

  • Keyboard shortcuts are non-intuitive
  • Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project
Anonymous | TrustRadius Reviewer

MindMeister

  • I wish collaborators could add comments without having to be given editor privileges. A "Reviewer" role would be helpful.
  • I would like to be able to toggle note visibility on and off. If there is a way to do it now, I haven't found it. As it is, I have to hover or use the sidebar to see notes.
  • Two or three times I have seen my nodes spontaneously reverse order in a big map (over their recommended limit). Even so, they are working on tracking the issue down.
Chip Nowacek | TrustRadius Reviewer

Usability

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 6.4
Based on 2 answers
It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work
Matthew James | TrustRadius Reviewer

MindMeister

No score
No answers yet
No answers on this topic

Support Rating

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 8.5
Based on 4 answers
I've never had any major problems with the ConceptDraw team. Actually, they update their software frequently. It's always small updates, but they're necessary to make sure it will work properly. I had a question one time and decided to send to them. The problem was solved in less than three hours, which I believe is a really good point to consider.
Gabriel Favero | TrustRadius Reviewer

MindMeister

MindMeister 10.0
Based on 2 answers
Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM is the best value for the money and has a very extensive set of ready to use libraries and solutions.
Anonymous | TrustRadius Reviewer

MindMeister

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
Sarah Ciras Rousseau | TrustRadius Reviewer

Return on Investment

ConceptDraw DIAGRAM

  • Quick to produce charts.
  • Hassle free.
  • And that word again - it's "intuitive."
Anonymous | TrustRadius Reviewer

MindMeister

  • The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
  • This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
  • Negative impact: lack of offline desktop version.
Miroslav Bobryshev | TrustRadius Reviewer

Screenshots

Pricing Details

ConceptDraw DIAGRAM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$199*

* per user

ConceptDraw DIAGRAM Editions & Modules

Additional Pricing Details
Price varies for Individual, Commercial, Academic, Nonprofit and Government

MindMeister

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MindMeister Editions & Modules

Edition
Personal4.991
Pro8.251
Business12.491
  1. per user per month
Additional Pricing Details
MindMeister offers 6-monthly and yearly subscriptions. Discounts for educational users and non-profit organizations are also available.

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