What users are saying about
4 Ratings
16 Ratings
4 Ratings
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Score 8.6 out of 100
16 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano | TrustRadius Reviewer

Esker

Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
Brett Ray | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Concord
8.5
Esker
Contract creation
Concord
8.4
Esker
Contract templates
Concord
9.1
Esker
Clause library/saved fields
Concord
7.6
Esker
Guided logic
Concord
9.1
Esker

Contract Collaboration

Concord
8.6
Esker
Contract sharing
Concord
8.6
Esker
Contract editing
Concord
8.6
Esker
Collaborating on contracts
Concord
8.6
Esker
Approval process
Concord
9.4
Esker
Interdepartmental workflows
Concord
7.6
Esker

Contract Monitoring

Concord
8.2
Esker
Contract database
Concord
7.8
Esker
Legacy contracts
Concord
8.2
Esker
Contract search
Concord
8.6
Esker
Contract milestone reminders & alerts
Concord
8.2
Esker
Custom contract reports
Concord
7.6
Esker
Tracking contract status
Concord
8.0
Esker
Compliance check
Concord
9.1
Esker

Pros

Concord

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall | TrustRadius Reviewer

Esker

  • Esker makes automated invoice sending very easy
  • Esker tracks the sending of documents & records whether or not the message was successful
  • Esker offers various reports that can be very helpful
  • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
Aubrey Miles | TrustRadius Reviewer

Cons

Concord

  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili | TrustRadius Reviewer

Esker

  • We can't enter credit memos in Esker. Need to enter in SAP and then link.
  • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
  • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
Anonymous | TrustRadius Reviewer

Usability

Concord

No score
No answers yet
No answers on this topic

Esker

Esker 5.5
Based on 2 answers
Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
Aubrey Miles | TrustRadius Reviewer

Support Rating

Concord

No score
No answers yet
No answers on this topic

Esker

Esker 8.8
Based on 9 answers
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
Christopher McDaniel | TrustRadius Reviewer

Alternatives Considered

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano | TrustRadius Reviewer

Esker

We investigated Readsoft early in our exploration of upgrade options. We were on Esker DeliveryWare, but the UI for Readsoft, at the time, seemed to be a little convoluted and geared towards exception handling and required tiered users. Also, Readsoft was more cost prohibitive and did not have a solution for our faxing. Though, as I understand it, they may have since found a solution for this issue
Brett Ray | TrustRadius Reviewer

Return on Investment

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall | TrustRadius Reviewer

Esker

  • I believe that TermSync has added to our overall bottom line by ensuring we are collecting all balances in a timely manner
  • We don't have to spend near as much time reviewing dealers accounts because it is all displayed in Termsync.
Christopher McDaniel | TrustRadius Reviewer

Screenshots

Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

Esker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Esker Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison