Likelihood to Recommend Conductor is irreplaceable for enterprise rank tracking across multiple regional sites. Conductor's blend of keyword and competitor tracking is perfect for keyword research in my industry. Conductor allows me to collect and report on our web content in any grouping and isolate it for performance.
Read full review It's helpful for top of marketing funnel writing that we can sometimes lose sight of because we are so ingrained in the product day to day. Contently is also helpful for long written pieces and ebooks that will take a significant amount of employee time to put together. I avoid using Contently for mid to bottom funnel marketing writing because my team will often have greater insight into the product function or use-case or product release, making them more adroit to the tone of the written piece and able to produce the content quickly.
Read full review Pros When I need to quickly determine what Google features our keywords are ranking for: Featured Snippets, Carousels, Rich Snippets, Sitelinks, PAA boxes, etc. The ability to create highly customizable dashboards that provide a one-page view of insights for the specific web properties you are tracking. A content guidance tool that is unmatched by any other product available in the market. Read full review Consolidating my work in one place to make my work life easier Contently is unique from other content marketing organizational tools in one key way. It hands you a network of freelance professionals eager for delegated work. You can search through a database of professionals to find the perfect person for your given project. Find individuals in your budget offering the exact skills and experience you need. Read full review Cons Backlink tracking/reporting (would like to see backlinks more easily and maybe backlink opportunities if possible) Custom content briefs (right now I move the brief from the platform version into our own in-house Word doc template because it is more detailed. Would love to be able to customize the brief that is set up within Conductor so that we can do it all in one place.) Read full review I have been using it for 3.5 years, and have had no response from potential clients. The portfolio section is pretty easy to use, but I don't love the format. Since I'm not a client, I don't know just how easy it is for them to find new freelancers or how often it is actually used. Probably more suited for some types/concentrations of freelance writers, like finance, tech, or healthcare. Read full review Likelihood to Renew Conductor has the right amount of tools for our usage. The support is also really good so we get help when we need it. The tool is well priced for the amount of functionality you get. There is plenty more I could say here but I'll keep it short and sweet.
Read full review Usability I check features like the InsightStream every Monday to monitor any major losses or gains in performance. These are easily digested and save me tons of time searching for these insights manually. If there's anything "worth calling home about" I can easily add insights into a workspace and create a report to communicate these results. It's super easy to use Conductor with a team and across departments.
Read full review Reliability and Availability Always works when I've needed it
Read full review Performance Sometimes reports can take some time to load
Read full review Support Rating It's been sort of off and on in the 2 years I've used it. The live chat has been really helpful many times, and they're quick to respond. We had different support contacts but they've all been good. I think they've recently changed the way they provide support that I believe will be more dedicated and hands-on
Read full review I'm giving them a 10, but honestly, I've never reached out to them. I do see them putting out regular content on social media, so they might be responsive to questions there as well as regular customer support. In their posts and communication, they do seem to value their community, so hopefully, they have good customer support. And I've seen them asking for pitches from their community to publish well-paid articles during this stressful coronavirus time, and I really appreciate that.
Read full review In-Person Training Our in house SEO manager trained everyone. It was easy to learn and he was well versed with the product. Any questions we had he was able to answer or reach out to support to find the answer
Read full review Implementation Rating I definitely recommend their professional services for getting started. It got our account 90% of the way to where we needed to be in order to gain value from it. In fact, I'd suggest that with few exceptions (such as, you have a staff that is already familiar with the platform and doesn't need any help), the quick start services over the first 30-90 days should be a standard part of onboarding with any new client. It definitely got us to the point of gaining ROI from the solution and, in turn, will make it easier to justify renewal and continued investment in it.
Chris Hall Senior Manager, Technology and Online Media
Read full review Alternatives Considered We have looked at a few other competitors or other SAAS options but none of them offered the number and quality of tools and resources that Conductor offered especially for the flexible pricing we found with Conductor
Read full review I also opened an account with
Skyword in 2019, which is a similar service. The person that recommended it was a travel writer, and since I've done that as well, I thought it might be a better fit. To this point, I've received no work from it either, and don't hold out a lot of hope. As previously mentioned, where I think Contently does well is by giving you an online portfolio, additional resources like a blog for learning, and a rates database for publications.
Read full review Scalability Many features
Read full review Return on Investment Conductor helped us aim at low hanging fruits for quick wins, which increased our traffic With Conductor's tool, it was easy to look at general keywords where we were already ranking, but not good enough, and then focus around what we could do to increase our positioning All this extra traffic, gave us more leads, therefore more sales! Read full review Contently contributors have produced some great inbound marking posts and creative materials saving our marketing team significant time allowing them to focus on more strategic plans for the business. The amount of time Contently has saved our internal creative writing staff has more than paid for itself! Read full review ScreenShots