15 Reviews and Ratings
5 Reviews and Ratings
It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue.Incentivized
Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.Incentivized
Salesforce IntegrationE-signaturesDocument TrackingIncentivized
integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservationWaiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.Incentivized
Some businesses still don't consider digital signing of critical documents a legit way.Conga sign still doesn't allow sending of multiple files for signing.There is a slight rendering time we have noticed while the customer opens the document which can be reduced.Incentivized
Limit to some fields.The YouTube embedding requires you to call support.Requires an internet connection (sometimes the wifi would go out).Incentivized
Conga's success team was excellent and very responsive.Incentivized
Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products. DocuSign for the price point didn't make sense to us and it has less write-back functionality with Salesforce.Incentivized
I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.Incentivized
Minimized or eliminated legal issues due to unsigned contracts.Customer know exactly what they are getting.Incentivized
Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment.Incentivized