Conga Sign vs. Smartwaiver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Sign
Score 8.5 out of 10
N/A
Conga now offers electronic signature, via Conga Sign.N/A
Smartwaiver
Score 7.4 out of 10
N/A
Smartwaiver is an electronic signature software offering from Smartwaiver.N/A
Pricing
Conga SignSmartwaiver
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Conga SignSmartwaiver
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Conga SignSmartwaiver
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
PDFfiller
PDFfiller
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
Adobe Acrobat Sign
Adobe Acrobat Sign
Score 8.4 out of 10
Box
Box
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga SignSmartwaiver
Likelihood to Recommend
9.1
(3 ratings)
6.0
(3 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga SignSmartwaiver
Likelihood to Recommend
Conga
It is well-suited for most of the clients which have trust in digital signatures and want to reduce the turnaround, but there are still some clients which do not prefer digital signatures and prefer printed agreements with wet signatures. Conga uses the latest digital signing legal regulations so this is a customer-to-customer issue.
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Smartwaiver
Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.
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Pros
Conga
  • Salesforce Integration
  • E-signatures
  • Document Tracking
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Smartwaiver
  • integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.
  • Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation
  • Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.
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Cons
Conga
  • Some businesses still don't consider digital signing of critical documents a legit way.
  • Conga sign still doesn't allow sending of multiple files for signing.
  • There is a slight rendering time we have noticed while the customer opens the document which can be reduced.
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Smartwaiver
  • Limit to some fields.
  • The YouTube embedding requires you to call support.
  • Requires an internet connection (sometimes the wifi would go out).
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Support Rating
Conga
Conga's success team was excellent and very responsive.
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Smartwaiver
No answers on this topic
Alternatives Considered
Conga
Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products. DocuSign for the price point didn't make sense to us and it has less write-back functionality with Salesforce.
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Smartwaiver
I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.
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Return on Investment
Conga
  • Minimized or eliminated legal issues due to unsigned contracts.
  • Customer know exactly what they are getting.
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Smartwaiver
  • Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment.
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ScreenShots

Conga Sign Screenshots

Screenshot of A signature solution for SalesforceScreenshot of Signing Simplified - transaction creation with the click of a buttonScreenshot of Setup - pulls in customer dataScreenshot of Signs From Any Device - eSignature for every scenarioScreenshot of Matches Company BrandingScreenshot of Automates the Revenue Process - automates eSignature