What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 10 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Conga Sign

We had a very easy time implementing this. Our end users and customers have adapted to it very well. Pricing for this is very competitive.
Steve Stessman | TrustRadius Reviewer

Smartwaiver

Smartwaiver is well suited for any service that requires a liability waiver be completed. I appreciate the ease of use when completing the waiver, the reduction in storage both prior and post waiver and the ability to have it in multiple languages. We currently have spanish and french as well on our tablets.
Brina Marcus | TrustRadius Reviewer

Pros

Conga Sign

  • Great integration with Salesforce.
  • Easy to implement.
  • Easy to train end users.
Steve Stessman | TrustRadius Reviewer

Smartwaiver

  • Quick, easy and fast to train new employees on.
  • Customers find it easy to do both in the store and online.
  • You can set the waivers to expire in case there is a rule change, or if it has been too long since they signed before.
  • The waivers expire when a minor turns 18 and will let you know that they need to sign again.
Chris Beckman | TrustRadius Reviewer

Cons

Conga Sign

No answers on this topic

Smartwaiver

  • We accept the waiver in the office once it's been completed. there is sometimes a 2 step process to "accept" the waiver which can be time consuming when you have 20 to accept.
  • the only issue we have is when we have internet issues, but that's not a smartwaiver issue
  • and you can't fix "stupid" - the Smartwaiver process is super simple but people choose not to read or follow simple instructions
Brina Marcus | TrustRadius Reviewer

Support Rating

Conga Sign

Conga Sign 10.0
Based on 1 answer
Conga's success team was excellent and very responsive.
Steve Stessman | TrustRadius Reviewer

Smartwaiver

No score
No answers yet
No answers on this topic

Alternatives Considered

Conga Sign

Lower cost than DocuSign and a much easier pricing model.
Steve Stessman | TrustRadius Reviewer

Smartwaiver

We did a demo of Waiver Forever, but the features and support was better from SmartWaiver
Chris Beckman | TrustRadius Reviewer

Return on Investment

Conga Sign

  • Minimized or eliminated legal issues due to unsigned contracts.
  • Customer know exactly what they are getting.
Steve Stessman | TrustRadius Reviewer

Smartwaiver

  • reduction in paper purchasing costs
  • reduction in storage space needed for paper waivers
  • having the waiver on file should a guest come back out in less than 7 days, can be easily confirmed by a quick search in Smartwaiver
Brina Marcus | TrustRadius Reviewer

Pricing Details

Conga Sign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartwaiver

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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