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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Connecteam

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Connecteam is a workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a mobile-first platform that helps improve communication, and enhance daily processes. What Connecteam offers: Employee Scheduling: To create and manage…

    $35

    per month for the first 30 users

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    ConnecteamFreshBooks
    Editions & Modules
    Small Business
    $0
    Up to 10 users.
    Basic
    $35
    per month For the first 30 users, $0.6 / month for each additional user
    Advanced
    $59
    per month For the first 30 users, $1.8 / month for each additional user
    Expert
    $110
    per month For the first 30 users $3.6 / month for each additional user
    Enterprise
    Custom
    For 200 users and up. Please contact sales for a quote.
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    ConnecteamFreshBooks
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsUp to an 18% discount is available for annual billing. All plans support up to 200 users. For more than 200 users there is an Enterprise plan with custom pricing to be quoted by a sales representative.10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ConnecteamFreshBooks
    Considered Both Products
    Connecteam
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    62%
    Implementation went as expected
    8 Answers
    Features
    ConnecteamFreshBooks
    Customization
    Comparison of Customization features of Connecteam and FreshBooks
    Feature
    Connecteam
    -
    Ratings
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration00 Ratings9.330 Ratings
    Plug-ins00 Ratings9.026 Ratings
    Security
    Comparison of Security features of Connecteam and FreshBooks
    Feature
    Connecteam
    -
    Ratings
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Connecteam and FreshBooks
    Feature
    Connecteam
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings9.057 Ratings
    Standard reports00 Ratings8.855 Ratings
    Custom reports00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Connecteam and FreshBooks
    Feature
    Connecteam
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings8.041 Ratings
    Accounts receivable00 Ratings9.455 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of Connecteam and FreshBooks
    Feature
    Connecteam
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings8.839 Ratings
    Order entry00 Ratings9.337 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
    Best Alternatives
    ConnecteamFreshBooks
    Small Businesses
    Time Doctor
    Score8 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnecteamFreshBooks
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.6
    (18 ratings)
    Usability
    10.0
    (2 ratings)
    9.6
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ConnecteamFreshBooks
    Likelihood to Recommend
    Connecteam
    Connecteam is great for distributed teams; the messaging feature is good for DMs and group messaging. Sending updates to relevant staff groups is very easy with Connecteam. Furthermore, having required acknowledgements on updates is paramount for compliance and ensuring all employees have received and understood new information that was sent to the team
    Incentivized
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    Connecteam
    • Daily team productivity with time clock feature
    • Easy of running weekly payroll reports
    • Employees to manage and own their time before being approved for payroll
    • Easy to add absences and PTO
    • Free until you need more than 10 users
    • It is great that you can tell where your employees are logging in from ie the office, home or in the field
    Incentivized
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    Connecteam
    • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    Connecteam
    Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches
    Incentivized
    Read full review
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    Connecteam
    It's a clean interface that's very intuitive to use
    Incentivized
    Read full review
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    Connecteam
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    Connecteam
    No answers on this topic
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    Connecteam
    It's easy don't stress just do it
    Incentivized
    Read full review
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    Connecteam
    Connecteam is far more robust in terms of features. The pricing is better too
    Incentivized
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Return on Investment
    Connecteam
    • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
    • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
    • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
    Incentivized
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    Connecteam Screenshots

    Screenshot of the recognition and rewards feature, to boost employee motivationProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking