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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Automate

    Score8.4 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    Toad Database Developer Tools

    Score9.2 out of 10
    N/AToad by Quest is a database management toolset that database developers, administrators and data analysts use to simplify workflows, create code free from defects, automate frequent or repetitive processes, and minimize risks. Editions include Toad for Oracle, which automates administration tasks and helps proactively manage databases while embracing performance optimization and risk mitigation. Similar editions exist for IBM DB2, SQL Server, SAP, or MySQL and Postgres environments (Toad Edge).

    $229

    per year

    Pricing
    ConnectWise AutomateToad Database Developer Tools
    Editions & Modules
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    Toad Edge For MySQL
    $229
    per year
    Toad Edge For Postgres
    $229
    per year
    Toad for SQL - Pro Edition
    $437
    per year
    Toad for Oracle - Base Edition
    $550
    per year
    Toad for DB2 z/OS - Base Edition
    $636
    per year
    Toad for SAP - Base Edition
    $636
    per year
    Toad for SQL - Xpert Edition
    $763
    per year
    Toad for Oracle - Professional Edition
    $829
    per year
    Toad for SQL - Dev Edition
    $930
    per year
    Toad for DB2 z/OS - Pro Edition
    $996
    per year
    Toad for Oracle - Professional DB Admin Edition
    $1,370
    per year
    Toad for DB2 z/OS - Xpert Edition
    $1,529
    per year
    Toad for SAP - Xpert Edition
    $1530
    per year
    Toad for Oracle - Xpert Plus Edition
    $1,753
    per year
    Toad for DB2 z/OS - Dev Edition
    $1,861
    per year
    Toad for SAP - Dev Edition
    $1863
    per year
    Toad for SAP - Xpert+ Edition
    $2099
    per year
    Toad for SAP - DBA Edition
    $3661
    per year
    Offerings
    Pricing Offerings
    ConnectWise AutomateToad Database Developer Tools
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectWise AutomateToad Database Developer Tools
    Considered Both Products
    ConnectWise
    No answer on this topic
    Quest Software
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    73%
    Implementation went as expected
    11 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    ConnectWise AutomateToad Database Developer Tools
    Application Performance Management
    Comparison of Application Performance Management features of ConnectWise Automate and Toad Database Developer Tools
    Feature
    ConnectWise Automate
    8.5
    1 Ratings
    18% above category average
    Toad Database Developer Tools
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery9.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ConnectWise Automate and Toad Database Developer Tools
    Feature
    ConnectWise Automate
    7.4
    22 Ratings
    4% above category average
    Toad Database Developer Tools
    -
    Ratings
    Remote monitoring10.022 Ratings00 Ratings
    Network device monitoring8.021 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ConnectWise Automate and Toad Database Developer Tools
    Feature
    ConnectWise Automate
    7.8
    22 Ratings
    15% above category average
    Toad Database Developer Tools
    -
    Ratings
    Patch Management10.021 Ratings00 Ratings
    Policy-based automation9.022 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of ConnectWise Automate and Toad Database Developer Tools
    Feature
    ConnectWise Automate
    8.0
    1 Ratings
    13% above category average
    Toad Database Developer Tools
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Mobile device access5.01 Ratings00 Ratings
    Virtual device access8.01 Ratings00 Ratings
    Multiple-display support9.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
    Best Alternatives
    ConnectWise AutomateToad Database Developer Tools
    Small Businesses
    Panda Systems Management
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise AutomateToad Database Developer Tools
    Likelihood to Recommend
    10.0
    (59 ratings)
    9.5
    (34 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (5 ratings)
    9.0
    (2 ratings)
    Performance
    3.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (14 ratings)
    8.2
    (7 ratings)
    Online Training
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise AutomateToad Database Developer Tools
    Likelihood to Recommend
    ConnectWise
    I recommend it to all IT colleagues; regardless of the size of the PCs with which you work most of the time, the application allows connection stability between computers that make it possible to continue working or taking care of the infrastructure from afar.
    Incentivized
    Read full review
    Quest Software
    Toad for Oracle is very well suited for all Oracle implementations, be it single instance or RAC. It is best suited for use of Oracle DBA, Developer and Database Engineers. I don't recommend Toad for Oracle for Project Managers or Solution Architects. This can be a pricier choice for these people. They can do fine with free options like SQL Developer.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Desktop sharing / view with chat to the operator, file sharing and pass-through for keyboard strokes
    • Computer/server monitoring with thresholds and warning
    • Search - tracking down computers when you have many by name, logged in user, IP
    • End user ticket raising is built into the tray icon which make access really easy
    Incentivized
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    Quest Software
    • Toad is a de-facto standard tool for data developers and analysts. Generally speaking it provides almost every function needed to manage data in EDW with great performance and stability.
    • The nature of clinical data is big-sized: one table may have billions of rows. Toad provides critical functions to manage SQLs, e.g. Top SQL that can monitor and manage SQLs using CPU power and network bandwidth, so that EDW administrator can optimize ETL operations in the best efficiency.
    • Many of our data analysts are not computer science backgrounded (having clinical / nursing background). Toad provides great auditing tools such as Tuning Lab or SQL Scanner, so that data analysts can train themselves with guidance of the tool.
    Incentivized
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    Cons
    ConnectWise
    • They have conflicting scheduling paradigms. When scheduling patching for clients, the 1st Friday is interpreted as the very first Friday of the month, even if this is the 1st of the month. For scripting, the 1st Friday of the month is interpreted as the 1st Friday of the 1st FULL WEEK of the month. This makes no sense to have two different interpretations, and makes it unreliable to schedule recurring scripts to fall when recurring maintenance does. The scripts need to be done manually because of this.
    • There is no way to dictate reboot orders for patch policies. This tied directly in with my first point. We have some clients that require reboot orders. This is not possible without having different patch policies for each server and specifying a time this way. But, there aren't small enough increments of time to make this reliable, plus patching duration might vary. Excluding reboots with patching and scheduling reboot scripts fixes this. However, this can't be done once on a recurring schedule due to the different scheduling paradigms already discussed. We have to schedule these manually each month.
    Incentivized
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    Quest Software
    • The power and control it gives is at the same time kind of a negative thing. There's too many options available, even when you don't need them. For simple database operations it's sometimes easier to just use SQL Developer since navigation is way more intuitive and easy.
    • Related with the above: there is a steep learning curve. However, since this is the main tool for any Oracle developer, this is not that much of a problem.
    • If I remember well, Toad used to be free, some 20 years ago. Or at least had a free version. It would be nice to have a free version. The dedicated Oracle developers and DBA's won't use the free version, but all the rest of us developers might use it instead of SQL Developer. It would make communications between everybody somewhat easier.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    The primary reason for this rating is that ConnectWise Automate is currently so integral to our operations that moving away would involve more man hours than we would realistically have to invest. However, ConnectWise Automate is also completely capable of meeting all of our business needs and customizable to the point where if something is not meeting those needs out of the box, it can be modified to do what we want. From only installing software on machines if a different software package exists, to push a new version of that software is available, to check if credentials for user/machine have been updated to our new standards and then updating them if they have not, ConnectWise Automate is capable of doing everything we ask of it.
    Incentivized
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    Quest Software
    It is the preferred tool for our organization.
    Incentivized
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    Usability
    ConnectWise
    Basic use of the product is fairly easy. Information about the machines you manage can be found in customizable dashboards, which can be unique for each user, and, therefore, properly suited to the users' needs/job function. This is not a 10 because some of the interfaces are very clunky (Patch Management), and some features are not intuitive and not well documented (reporting). Scripting and Patch Management have a fairly steep learning curve (For structure in patch management and syntax in scripting), but once learned, they work well.
    Incentivized
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    Quest Software
    I give is an 8 because nothing is a 10 and there is always room for improvement. I believe the user who is not as technologically inclined would be better suited with an easier way to identify the options for setting the layout up for Toad's GUI. To some it is very cumbersome and confusing.
    Incentivized
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    Performance
    ConnectWise
    It used to be great, but then they broke reporting, speed and responsiveness with version 11 and the new Patch Manager. It's really bad and their support people are way behind on fixing so many bugs. They have really gone downhill. If they don't get it together soon, we'll start looking around.
    Incentivized
    Read full review
    Quest Software
    No answers on this topic
    Support Rating
    ConnectWise
    ConnectWise Automate lets you manage more endpoints, with enhanced productivity and improved service, all without increasing expenses. It can manage patches and updates across thousands of computers. We also use it for customized monitoring and alerting on workstations and servers. Monitoring is really robust and granular. It does a great job of gathering a TON of data about the network, and that data is searchable. There are a bunch of different reports built in. Integrates with Manage, Control, and other applications. It does a ton of stuff out of the box, and has endless customization options.
    Incentivized
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    Quest Software
    I give the overall support for Toad for Oracle a 10/10. This is because whenever there has been an issue with this software, our team has got an immediate response. The same can not be said for similar software. The most recent example of this is when we needed to renew our licenses. Some employees were unable to log in to code with the given license key. Support was able to resolve the issue quickly.
    Incentivized
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    Online Training
    ConnectWise
    The Online training has been re-done and needs a lot more work. When you look at training in different roles, it shows a lot of the same topics but no explanation to what is different about them. Several times that topics are the exact same, but they make you re-take the same information for a different topic, instead of marking that you have already completed that portion of training.
    Incentivized
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    Quest Software
    No answers on this topic
    Implementation Rating
    ConnectWise
    Start small and learn the in's and out's before making policies and rolling things out company wide. Ask the questions of why if you don't agree with something or your company does things a different way. Usually they are done a certain way for a reason. Start simple with roll out and slowly enable or add on the functionality that is needed.
    Incentivized
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    Quest Software
    No answers on this topic
    Alternatives Considered
    ConnectWise
    I believe the monitoring and alerts in Continuum command is better, but [ConnectWise Automate (formerly LabTech)] does have stronger scripting, and perhaps a better interface. N-Central is inferior on all fronts to both. I did not make the purchasing decision. I would myself likely pick Continuum if I had to make a on the spot choice.
    Incentivized
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    Quest Software
    Toad is much better than Tableau query writer. Tableau is not intuitive and requires knowledge of proprietary database language to fully implement. Tableau does not perform as quickly and accurately as Toad. Toad is very easy and slim to install. Additional hardware is often required to run Tableau smoothly. Support for Tableau is even more expensive than Toad support.
    Incentivized
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    Return on Investment
    ConnectWise
    • We found we were able to provide good monitoring of our customers sites which was an objective. However, that came at a significant time investment that never seemed to be finished.
    • We were able to negotiate a price that worked for us for an up-front purchase which was nice.
    • We found the pricing to be very competitive.
    • Bottom line for us was despite the pros of the product, we found other RMM solutions to be a better overall "value" due to not having to dedicate technicians to maintaining the product.
    Incentivized
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    Quest Software
    • Quick and easy query development helps reduce man-hours in a project which converts to real dollars.
    • Query analysis and tuning result in low database overhead and low latency, thus translating into real dollars because a system can thus handle more requests from customers.
    • Ease of use makes it easy to deploy greenhorns in projects with minimal training, thus helping save money. Otherwise menial and simple jobs would have required experienced DBAs.
    Incentivized
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    ScreenShots

    ConnectWise Automate Screenshots

    Screenshot of Monitor: Find problemsProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot