ConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to
their customers. ConnectWise RMM aggregates both software and human elements,
covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery
options, and integrates an intelligent automation engine. It’s a solution that
reinvents how IT solution providers adopt, interact with and manage their…
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Oracle Observability and Management
Score6.3 out of 10
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Oracle's Observability and Management solution provides visibility and machine learning-driven actionable insights to ease management across all layers of the stack deployed on any technology. To drive scale and predictable results, Oracle’s integrated functionality and automation for DevOps monitoring and IT operations management aims to make it 50% easier to prevent and solve IT problems.
CW RMM is well suited to managing Windows-based environments, automating routine tasks, and providing remote system access. It maintains SOC 2 compliance and offers options such as consent-to-control. It gives excellent visibility into backup status and system events. Built-in reports make it easy to evaluate environment changes. The Auvik network monitoring is vastly better than what we had with Lab Tech.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Ideal for a complex organization with requirements to build very complex reports. Especially useful for organizations that already have numerous Oracle products and need to pull information from them. This tool works best when plugged in with other Oracle tools and databases. If you're a larger company, and/or if you're managing a lot of data, Oracle IT Analytics Cloud Service is the perfect tool to manage your Oracle deployment. It provides a number of different options for intelligent analysis while not being too overwhelming to manage. Companies that want a robust tool to manage all data and present it in a visually appealing way to users will greatly benefit from this tool. The tool is very customizable and can be tailored to meet the needs of different users.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There's a pretty steep learning curve that needs to be overcome in order to properly deploy this tool. So, unless you're a seasoned IT administrator, you may have a fair amount of homework to do. Implementation and maintenance of this takes a bucket of consulting hours from outside consultants to come in and set up the tool and regularly maintain it, in the long run, this could be costly.
The dashboard is not as easy to set up as I would like, however, after setup it will serve your purpose in the best possible way. You may not be able to find out how some data related to another and you can create a report that you think has all the details you need, but it comes up blank because the data really is not connected.
There aren't enough self-learning materials available like tutorials and how-to videos. I would like to have access to more e-tutorials from inside the tool. A steep learning curve for most. It would be nice to have a robust learning portal within the application where users can access self-learning material directly from the application and step to spet guides on how to perform different tasks.
Does not provide the ease of adding additional data sources without lots of complications. Even though it can handle large data sets, rendering of reports can take a fairly long time if the parameter set is large. For some time it seems like processing takes a bit of time when large data sets are being used. This is not the case with other competing tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If I were new to remote management and had no experience with previous platforms, I might have rated this higher. Coming from Labtech's data views and customizable screens, I found some things easier to find.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The product management team is very responsive. They are on LinkedIn and Twitter, responding to your questions and offering ideas. I have not opened an Oracle support ticket for this product yet
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Having evaluated and used other platforms, ConnectWise is above the rest in the market. Having the additional tools for patch management, reporting, Dashboard is key to running the help desk for our company. The ability to run scripts and support the end-user is key and ConnectWise Command lets us do our job efficiently as possible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Oracle Analytics Cloud is an enterprise solution and can't be compared apple-to-apple with a data visualization tool like Tableau. This is not the same use at all. Before selecting Oracle Analytics Cloud, it is most important to consider the data you are looking to collect and how you plan to visualize it. Other tools like Tableau and microstrategy feel smoother to work with, have better UI's and are quicker when processing data. It is also important to think through how you will use the data across your organizations. Can have a steep learning curve but once you are well trained on this tool, the possibilities are endless. The tool is highly customizable and will generate what you design it to generate. If you are having issues with reports and analytics, it is most likely due to data quality issues. Oracle Analytics Cloud also benefits by adding Essbase in it, to perform multi-dimensional analytics.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
