TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contactability

    Score7 out of 10
    N/AContactability is a multi-channel marketing platform which automates the lead conversion process.

    $149

    per month

    Flowlu

    Score9 out of 10
    N/AFlowlu is a business operating platform from Cloud Solutions Global FZCO, based in Dubai. Designed to contain all essential tools for project, task, finance, and customer management, Flowlu provides an overview of everything that is going on in a company.

    $12

    per month per user

    Pricing
    ContactabilityFlowlu
    Editions & Modules
    No answers on this topic
    Essential
    $12
    per month per seat
    Advanced
    $22
    per month per user
    Ultimate
    Custom
    per month per seat
    Offerings
    Pricing Offerings
    ContactabilityFlowlu
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—25% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ContactabilityFlowlu
    Considered Both Products
    Contactability
    No answer on this topic
    Flowlu
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    50 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    50 Answers
    Features
    ContactabilityFlowlu
    Sales Force Automation
    Comparison of Sales Force Automation features of Contactability and Flowlu
    Feature
    Contactability
    6.3
    1 Ratings
    22% below category average
    Flowlu
    -
    Ratings
    Customer data management / contact management6.01 Ratings00 Ratings
    Workflow management7.01 Ratings00 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management7.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.01 Ratings00 Ratings
    Contract management5.01 Ratings00 Ratings
    Quote & order management6.01 Ratings00 Ratings
    Interaction tracking7.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Contactability and Flowlu
    Feature
    Contactability
    4.3
    1 Ratings
    57% below category average
    Flowlu
    -
    Ratings
    Case management4.01 Ratings00 Ratings
    Call center management5.01 Ratings00 Ratings
    Help desk management4.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Contactability and Flowlu
    Feature
    Contactability
    6.0
    1 Ratings
    25% below category average
    Flowlu
    -
    Ratings
    Lead management6.01 Ratings00 Ratings
    Email marketing6.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Contactability and Flowlu
    Feature
    Contactability
    6.7
    1 Ratings
    14% below category average
    Flowlu
    -
    Ratings
    Task management6.01 Ratings00 Ratings
    Billing and invoicing management7.01 Ratings00 Ratings
    Reporting7.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Contactability and Flowlu
    Feature
    Contactability
    6.3
    1 Ratings
    19% below category average
    Flowlu
    -
    Ratings
    Forecasting6.01 Ratings00 Ratings
    Pipeline visualization7.01 Ratings00 Ratings
    Customizable reports6.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Contactability and Flowlu
    Feature
    Contactability
    7.0
    1 Ratings
    9% below category average
    Flowlu
    -
    Ratings
    Custom fields7.01 Ratings00 Ratings
    Custom objects8.01 Ratings00 Ratings
    Scripting environment6.01 Ratings00 Ratings
    Security
    Comparison of Security features of Contactability and Flowlu
    Feature
    Contactability
    6.5
    1 Ratings
    25% below category average
    Flowlu
    -
    Ratings
    Single sign-on capability7.01 Ratings00 Ratings
    Role-based user permissions6.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Contactability and Flowlu
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    Flowlu
    -
    Ratings
    Social data6.01 Ratings00 Ratings
    Social engagement8.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Contactability and Flowlu
    Feature
    Contactability
    7.0
    1 Ratings
    7% below category average
    Flowlu
    -
    Ratings
    Marketing automation6.01 Ratings00 Ratings
    Compensation management8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Contactability and Flowlu
    Feature
    Contactability
    6.0
    1 Ratings
    24% below category average
    Flowlu
    -
    Ratings
    Mobile access6.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Contactability and Flowlu
    Feature
    Contactability
    -
    Ratings
    Flowlu
    8.3
    50 Ratings
    8% above category average
    Task Management00 Ratings8.749 Ratings
    Resource Management00 Ratings8.938 Ratings
    Gantt Charts00 Ratings7.930 Ratings
    Scheduling00 Ratings8.142 Ratings
    Workflow Automation00 Ratings8.646 Ratings
    Team Collaboration00 Ratings8.648 Ratings
    Support for Agile Methodology00 Ratings9.042 Ratings
    Support for Waterfall Methodology00 Ratings7.721 Ratings
    Document Management00 Ratings8.244 Ratings
    Email integration00 Ratings9.043 Ratings
    Mobile Access00 Ratings7.538 Ratings
    Timesheet Tracking00 Ratings7.937 Ratings
    Change request and Case Management00 Ratings7.924 Ratings
    Budget and Expense Management00 Ratings8.335 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Contactability and Flowlu
    Feature
    Contactability
    -
    Ratings
    Flowlu
    8.2
    44 Ratings
    7% above category average
    Quotes/estimates00 Ratings8.036 Ratings
    Invoicing00 Ratings9.043 Ratings
    Project & financial reporting00 Ratings8.439 Ratings
    Integration with accounting software00 Ratings7.522 Ratings
    Best Alternatives
    ContactabilityFlowlu
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactabilityFlowlu
    Likelihood to Recommend
    7.0
    (1 ratings)
    6.8
    (50 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (50 ratings)
    Support Rating
    -
    (0 ratings)
    6.1
    (50 ratings)
    User Testimonials
    ContactabilityFlowlu
    Likelihood to Recommend
    Contactability
    Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
    Incentivized
    Read full review
    Flowlu
    To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.
    Read full review
    Pros
    Contactability
    • The software reporting system is really clean and works well and they are good at sending you leads.
    • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
    • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
    Incentivized
    Read full review
    Flowlu
    • The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
    • I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
    • Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
    • The elaborated invoice module was the final argument for us to switch to Flowlu.
    Read full review
    Cons
    Contactability
    • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
    • The software training videos were confusing to non technical users.
    • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
    Incentivized
    Read full review
    Flowlu
    • Flowlu should allow user to import their own invoice into app
    • Fellow should have their own email marketing system
    • It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.
    Read full review
    Likelihood to Renew
    Contactability
    No answers on this topic
    Flowlu
    I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
    Read full review
    Usability
    Contactability
    No answers on this topic
    Flowlu
    They have a great onboarding checklist and if you follow it you will be able to use the software. That is easy to use in my book. Flowlu has also the ability to turn on and off apps that you use or not which makes it tailored to the business needs.
    Read full review
    Support Rating
    Contactability
    No answers on this topic
    Flowlu
    Great Support normally they respond in a few hours, which is very good, the knowledge base is good and the facebook groups are also very responsive. We are finding many videos online which are explaining Flowlu more and more daily.
    Incentivized
    Read full review
    Alternatives Considered
    Contactability
    Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
    Incentivized
    Read full review
    Flowlu
    Flowlu is easier to use and has more features, with more coming. ClickUp feels like it's more 'open' for any type of business with a lot of customization, whereas Flowlu feels like it was created for niches like my own, yet it can easily and quickly be customized for any type of business
    Read full review
    Return on Investment
    Contactability
    • We got our people to become more open minded in trying new software and exploring options for automation.
    • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
    • Once used correctly, we did have a large increase in the number of new clients that our office handled.
    Incentivized
    Read full review
    Flowlu
    • Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
    • We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
    • There's a significant productivity boost after learning the app but this is not quite measurable just yet
    Read full review
    ScreenShots

    Flowlu Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot