Item: Flowlu
Rating: 9
Author: Dinakar Sakthivel

Overall Satisfaction with Flowlu

Use Cases and Deployment Scope

I'm not a fan of broken workflows. There are great apps for project management but there is no clear workflow with them, we'll always have to do the "glue work" to keep them together. But... that wasn't the case with Flowlu. With Flowlu we're able to bring Projects, Task Assigning, Sprints, CRM and clients from occasional contract work under one roof for effective management.

Pros and Cons

Pros

CRM - my top usage
Collaboration - not just internally, external with clients as well
Helps us get paid with its native payment integrations

Cons

The UI/UX is confusing and has a steep learning curve
Theme/appearance customization should be there - its current form is okay but it's mostly just boring black, white and gray and some greens
Onboarding was long - understandable given that the app has many features but it would be great if the onboarding shows up for each tool intuitively as we use

Return on Investment

Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
There's a significant productivity boost after learning the app but this is not quite measurable just yet

Alternatives Considered

MindMeister, ClickUp, monday.com, Airtable, Notion, Wrike, Todoist: To-Do List & Task Manager and Trello

Flowlu was better than every alternative I explored. Flowlu is the above-average "jack of all trades" which covers most business aspects.

On the other hand, be it Wrike, MindMeister, Airtable or Trello boards, they serve well-defined use cases and primarily cover one business aspect only. For example, MindMeister does mindmaps but that's already there in Flowlu. While MindMeister's mind mapping engines are powerful they don't serve business owners or project managers but Flowlu is built for this very purpose, so as a result Flowlu still shines here.

Key Insights

Do you think Flowlu delivers good value for the price?

Yes

Are you happy with Flowlu's feature set?

Yes

Did Flowlu live up to sales and marketing promises?

Yes

Did implementation of Flowlu go as expected?

Yes

Would you buy Flowlu again?

Yes

Other Software Used

ClickUp, Basecamp, Trello

Usability

For an app this complex and flexible with so many modules and features, Flowlu's ease of use is acceptable. But there's a total chance to make it even better than what it is now. The UI/UX need to be simplified and made less confusing.

I have also shared my feedback about the UI and they have said they're planning to work on the UI in the future, so I'm one of the few to look forward to it.

Support Rating

The support team was friendly and very responsive. I have even got several responses from the founder himself. They are highly available and have made it so easy for customers to reach them when we need something. From my personal view, their support costs could be reduced if they implement a high-quality resource center with all the knowledge, YouTube tutorial videos and product overviews etc.

Likelihood to Recommend

Flowlu would be highly recommended if you need a powerful project, contacts and client management tool. Instead of having subscriptions from multiple vendors and broken workflows, you can get one subscription from Flowlu to cover your needs.

I wouldn't recommend Flowlu if you're looking for a simple tool. Especially, if you're coming from managing business workflows in Notion or Airtbale or other simplistic tools, you'll be overwhelmed with Flowlu.

Flowlu Feature Ratings

Comments

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Flowlu (aka project management powerhouse)