Contactbook vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactbook
Score 8.0 out of 10
N/A
ContactBook helps users organize business contacts and keep it shared, so relevant people always have access to them. If contacts are modified, it will be reflected in all shared users. ContactBook is designed to make contact sharing simple and hassle-free. Share Contacts ContactBook is developed to simplify the process of sharing Gmail contacts across coworkers. Users can manage contacts in Google Contacts, sync from ContactBook interface and instantly share with team…N/A
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
ContactbookHubSpot CRM
Editions & Modules
No answers on this topic
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
ContactbookHubSpot CRM
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ContactbookHubSpot CRM
Top Pros
Top Cons
Features
ContactbookHubSpot CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.9
1551 Ratings
3% above category average
Customer data management / contact management00 Ratings8.71498 Ratings
Workflow management00 Ratings8.31464 Ratings
Territory management00 Ratings6.1184 Ratings
Opportunity management00 Ratings8.21401 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.31508 Ratings
Contract management00 Ratings8.0185 Ratings
Quote & order management00 Ratings7.21016 Ratings
Interaction tracking00 Ratings8.41453 Ratings
Channel / partner relationship management00 Ratings7.9186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.2
1027 Ratings
4% below category average
Case management00 Ratings7.1956 Ratings
Call center management00 Ratings7.4825 Ratings
Help desk management00 Ratings7.2878 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
8.4
1368 Ratings
11% above category average
Lead management00 Ratings8.31289 Ratings
Email marketing00 Ratings8.41300 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.4
1417 Ratings
2% below category average
Task management00 Ratings7.91359 Ratings
Billing and invoicing management00 Ratings6.7699 Ratings
Reporting00 Ratings7.71254 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.8
1382 Ratings
3% above category average
Forecasting00 Ratings7.41086 Ratings
Pipeline visualization00 Ratings8.21311 Ratings
Customizable reports00 Ratings7.71273 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.3
1320 Ratings
3% below category average
Custom fields00 Ratings7.91293 Ratings
Custom objects00 Ratings7.61121 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.4913 Ratings
Security
Comparison of Security features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
8.3
1278 Ratings
0% below category average
Single sign-on capability00 Ratings8.31140 Ratings
Role-based user permissions00 Ratings8.41216 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.1
869 Ratings
2% below category average
Social data00 Ratings7.2852 Ratings
Social engagement00 Ratings7.1841 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.5
978 Ratings
5% above category average
Marketing automation00 Ratings7.6971 Ratings
Compensation management00 Ratings7.4634 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactbook
-
Ratings
HubSpot CRM
7.7
1165 Ratings
3% above category average
Mobile access00 Ratings7.71165 Ratings
Best Alternatives
ContactbookHubSpot CRM
Small Businesses
vCita
vCita
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactbookHubSpot CRM
Likelihood to Recommend
8.0
(1 ratings)
8.4
(1594 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(29 ratings)
Usability
-
(0 ratings)
8.2
(1442 ratings)
Support Rating
-
(0 ratings)
6.8
(23 ratings)
Implementation Rating
-
(0 ratings)
7.9
(8 ratings)
User Testimonials
ContactbookHubSpot CRM
Likelihood to Recommend
Logicwind
Contactbook is really simple to use, even for non techies. The people that can collaborate with you just need to log-in and the app starts working. This was really important because we needed an accessible app for anyone involved in the project. Sometimes our clients were just getting started using apps, and the good ui and helpful text from Contactbook helped a lot
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HubSpot
So there was a deal I was not able to find in all pipelines, basically in all deals view. Then I shifted it to a deals stages-wise view. It helped me understand how many deals I have in follow-up stages to keep following up on time. I will not miss any follow-ups, especially the ones that are very important to take. So that's what I like about HubSpot: they have views.
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Pros
Logicwind
  • Ease of use
  • Ready to share just connecting your account
  • Nice UI
Read full review
HubSpot
  • Easy-to-use platform, simple navigation, and data entry that creates a good user experience.
  • Integrations with critical software and platforms across all arms of our business.
  • In-depth analytics that provides clear data on staff and organizational performance (i.e., revenue and sales tracking).
  • Logging of communication to easily refer back to previous emails/calls/etc, including call recording, which is also useful for compliance and training.
Read full review
Cons
Logicwind
  • The free trial is not enough to try all the product, but you can start with a beginner plan
  • It would be good to be able to speed up the sync process
Read full review
HubSpot
  • There are some limitations on report building. They need to have more options to add to the x/y axis
  • There needs to be a more simple amount of time zones. They don't just have one per time zone currently which doesn't make a ton of sense.
  • It seems to go out a lot. It usually doesn't take long for it to be fixed but still concerning seeing how I need it or else I can't do my job.
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Likelihood to Renew
Logicwind
No answers on this topic
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Usability
Logicwind
No answers on this topic
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Support Rating
Logicwind
No answers on this topic
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Implementation Rating
Logicwind
No answers on this topic
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Alternatives Considered
Logicwind
Contactbook was easier to use, because Zoho ContactManager apps weren't so easy to use between our team and our clients. We ended up going for Contactbook because our clients asked for alternatives, and we managed all the project with Contactbook. It has been a good experience since the very start. Also the free trial was nice to gather some information about the app.
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HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
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Return on Investment
Logicwind
  • We managed multiple people's contacts in a project
  • We saved a lot of time of contact sharing
  • We helped new clients get on board with our leads workflow
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HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.