What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • ContactMonkey is rated higher in 1 area: Likelihood to Recommend
  • LinkPoint Connect is rated higher in 1 area: Support Rating

Likelihood to Recommend

10.0

ContactMonkey

100%
2 Ratings
9.0

LinkPoint Connect

90%
3 Ratings

Likelihood to Renew

10.0

ContactMonkey

100%
1 Rating

LinkPoint Connect

N/A
0 Ratings

Usability

9.0

ContactMonkey

90%
1 Rating

LinkPoint Connect

N/A
0 Ratings

Support Rating

9.0

ContactMonkey

90%
2 Ratings
10.0

LinkPoint Connect

100%
2 Ratings

Implementation Rating

10.0

ContactMonkey

100%
2 Ratings

LinkPoint Connect

N/A
0 Ratings

Likelihood to Recommend

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Dan Sherman | TrustRadius Reviewer

LinkPoint Connect

LinkPoint is well suited to any situation where Outlook is used for email correspondence and calendar items and there is need to have a record of those items and/or perform connected actions (schedule tasks, follow up reminders, etc.) in Salesforce. Automating this process and removing as much duplication of work as possible is the primary goal and the primary benefit that LinkPoint provides. In addition to efficiency, automating the process also provides a pretty substantial increase in accuracy, removing ca. 50% of the chance for human error. It's pretty simple functionality in concept, but extremely valuable in execution.
Rick Harris | TrustRadius Reviewer

Pros

ContactMonkey

  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
Anonymous | TrustRadius Reviewer

LinkPoint Connect

  • Adding emails is a breeze.
  • Creating contacts/leads from outlook is as simple as highlight, drag and drop.
  • Additional customization to allow you to bring in associates custom objects.
Anonymous | TrustRadius Reviewer

Cons

ContactMonkey

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Dan Sherman | TrustRadius Reviewer

LinkPoint Connect

  • The plug-in for Outlook needs to be reset every couple of months.
  • It does not tag e-mails sent from mobile devices (or we haven't figured out how to do that yet).
Anonymous | TrustRadius Reviewer

Pricing Details

ContactMonkey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ContactMonkey Editions & Modules

Additional Pricing Details

LinkPoint Connect

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$16

Starting Price

$192 per user, per year

LinkPoint Connect Editions & Modules

Edition
LinkPoint Connect for Outlook + Salesforce$1921
LinkPoint Connect for IBM Notes + Salesforce$2281
LinkPoint Connect for Outlook + Microsoft Dynamics CRM$1921
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM$2281
  1. per user, per year
Additional Pricing Details
Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.

Likelihood to Renew

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
Easy to use
Anonymous | TrustRadius Reviewer

LinkPoint Connect

No score
No answers yet
No answers on this topic

Usability

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy for all users.
Anonymous | TrustRadius Reviewer

LinkPoint Connect

No score
No answers yet
No answers on this topic

Support Rating

ContactMonkey

ContactMonkey 9.0
Based on 2 answers
Easy to contact, quick follow-up/
Anonymous | TrustRadius Reviewer

LinkPoint Connect

LinkPoint Connect 10.0
Based on 2 answers
Never had to use the support team, which probably means the product works well!
Anonymous | TrustRadius Reviewer

Implementation Rating

ContactMonkey

ContactMonkey 10.0
Based on 2 answers
It is really easy to integrate with GMail, so just start from there
Anonymous | TrustRadius Reviewer

LinkPoint Connect

No score
No answers yet
No answers on this topic

Alternatives Considered

ContactMonkey

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Dan Sherman | TrustRadius Reviewer

LinkPoint Connect

Prior to our move to LinkPoint, we used the Salesforce add-in for Outlook. This required manual syncing of email and calendar items and no easy to use interface between the two programs. It was very cumbersome for me to use, to the point where I quit using it altogether some time ago. I found it far less frustrating to just switch back and forth between Outlook and Salesforce and manually perform the requisite actions, create tasks or other items, enter the required data, etc.
Rick Harris | TrustRadius Reviewer

Return on Investment

ContactMonkey

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Dan Sherman | TrustRadius Reviewer

LinkPoint Connect

  • Activity history tracking. Our users send most of their emails from outlook.
  • Contact and lead creation.
  • Visibility of all associated records.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison