What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 4 reviews and ratings
Attribute Ratings
- ContactMonkey is rated higher in 1 area: Likelihood to Recommend
- LinkPoint Connect is rated higher in 1 area: Support Rating
Likelihood to Recommend
10.0
ContactMonkey
100%
2 Ratings

9.0
LinkPoint Connect
90%
3 Ratings
Likelihood to Renew
10.0
ContactMonkey
100%
1 Rating

LinkPoint Connect
N/A
0 Ratings
Usability
9.0
ContactMonkey
90%
1 Rating

LinkPoint Connect
N/A
0 Ratings
Support Rating
9.0
ContactMonkey
90%
2 Ratings

10.0
LinkPoint Connect
100%
2 Ratings
Implementation Rating
10.0
ContactMonkey
100%
2 Ratings

LinkPoint Connect
N/A
0 Ratings
Likelihood to Recommend
ContactMonkey
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
LinkPoint Connect
LinkPoint is well suited to any situation where Outlook is used for email correspondence and calendar items and there is need to have a record of those items and/or perform connected actions (schedule tasks, follow up reminders, etc.) in Salesforce. Automating this process and removing as much duplication of work as possible is the primary goal and the primary benefit that LinkPoint provides. In addition to efficiency, automating the process also provides a pretty substantial increase in accuracy, removing ca. 50% of the chance for human error. It's pretty simple functionality in concept, but extremely valuable in execution.
Principal
Cerity PartnersFinancial Services, 201-500 employees
Pros
ContactMonkey
- Uploads information from business cards to your current contact database through your camera phone
- Great resource for looking up people before meetings and doing other types of background research
- Use information found on the internet to fill in information about your contact

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesLinkPoint Connect
- Adding emails is a breeze.
- Creating contacts/leads from outlook is as simple as highlight, drag and drop.
- Additional customization to allow you to bring in associates custom objects.

Verified User
Administrator in Other
Information Technology and Services Company, 201-500 employeesCons
ContactMonkey
- Salesforce integration seems unnecessary
- Has refresh issues occasionally
- Can cause slowing issues for Outlook
- Doesn't have integration with Outlook.com/Exchange
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
LinkPoint Connect
- The plug-in for Outlook needs to be reset every couple of months.
- It does not tag e-mails sent from mobile devices (or we haven't figured out how to do that yet).

Verified User
Employee in Sales
Financial Services Company, 501-1000 employeesPricing Details
ContactMonkey
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ContactMonkey Editions & Modules
—
Additional Pricing Details
—LinkPoint Connect
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$16
Starting Price
$192 per user, per year
LinkPoint Connect Editions & Modules
Edition
LinkPoint Connect for Outlook + Salesforce | $1921 |
---|---|
LinkPoint Connect for IBM Notes + Salesforce | $2281 |
LinkPoint Connect for Outlook + Microsoft Dynamics CRM | $1921 |
LinkPoint Connect for IBM Notes + Microsoft Dynamics CRM | $2281 |
- per user, per year
Additional Pricing Details
Subscriptions are billed annually. Discounts available for non-profits. Volume discounts available. LinkPoint Connect Solutions are available for Outlook and IBM Notes users. These include preconfigured implementations for Advologix, Apto, Apttus, FinancialForce.com, Jobscience, Navatar, Pardot, Salesforce Shield, and TaskRay.Likelihood to Renew
ContactMonkey
ContactMonkey 10.0
Based on 1 answer
Easy to use

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesLinkPoint Connect
No score
No answers yet
No answers on this topic
Usability
ContactMonkey
ContactMonkey 9.0
Based on 1 answer
Easy for all users.

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesLinkPoint Connect
No score
No answers yet
No answers on this topic
Support Rating
ContactMonkey
ContactMonkey 9.0
Based on 2 answers
Easy to contact, quick follow-up/

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesLinkPoint Connect
LinkPoint Connect 10.0
Based on 2 answers
Never had to use the support team, which probably means the product works well!

Verified User
Employee in Sales
Financial Services Company, 501-1000 employeesImplementation Rating
ContactMonkey
ContactMonkey 10.0
Based on 2 answers
It is really easy to integrate with GMail, so just start from there

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesLinkPoint Connect
No score
No answers yet
No answers on this topic
Alternatives Considered
ContactMonkey
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
LinkPoint Connect
Prior to our move to LinkPoint, we used the Salesforce add-in for Outlook. This required manual syncing of email and calendar items and no easy to use interface between the two programs. It was very cumbersome for me to use, to the point where I quit using it altogether some time ago. I found it far less frustrating to just switch back and forth between Outlook and Salesforce and manually perform the requisite actions, create tasks or other items, enter the required data, etc.
Principal
Cerity PartnersFinancial Services, 201-500 employees
Return on Investment
ContactMonkey
- I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
- Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
- My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
LinkPoint Connect
- Activity history tracking. Our users send most of their emails from outlook.
- Contact and lead creation.
- Visibility of all associated records.

Verified User
Administrator in Other
Information Technology and Services Company, 201-500 employees