What users are saying about
3 Ratings
1 Ratings
3 Ratings
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Score 6.2 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Dan Sherman | TrustRadius Reviewer

Opensense

It is well suited for anyone wanting to get your email data all in one place. See who is opening your emails, attachments, clicking on your banners, or signatures—everything is logged. Timestamps when people open your emails. Also, push out all your employee's signatures so you can manage them and the employees don't need to create their own.
Max Safier | TrustRadius Reviewer

Pros

ContactMonkey

  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
Anonymous | TrustRadius Reviewer

Opensense

  • Tracking
  • Signatures
  • Data
Max Safier | TrustRadius Reviewer

Cons

ContactMonkey

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Dan Sherman | TrustRadius Reviewer

Opensense

No answers on this topic

Likelihood to Renew

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
Easy to use
Anonymous | TrustRadius Reviewer

Opensense

No score
No answers yet
No answers on this topic

Usability

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy for all users.
Anonymous | TrustRadius Reviewer

Opensense

Opensense 10.0
Based on 1 answer
Overall all useability is great. The tool is dummy-proof, so anyone can use it and run it. No IT knowledge needed besides connecting it to your mail server which their team will walk you through. After that, you can have fun with the tools and create what you want to create for your teams.
Max Safier | TrustRadius Reviewer

Support Rating

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy to contact, quick follow-up/
Anonymous | TrustRadius Reviewer

Opensense

Opensense 10.0
Based on 1 answer
Opensense customer service is by far the best! I have never had an issue once when calling in or submitting a ticket! They are very kind while working on the phone with them, and they explain everything to you! They will take the time with you to make sure everything gets solved.
Max Safier | TrustRadius Reviewer

Implementation Rating

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
It is really easy to integrate with GMail, so just start from there
Anonymous | TrustRadius Reviewer

Opensense

No score
No answers yet
No answers on this topic

Alternatives Considered

ContactMonkey

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Dan Sherman | TrustRadius Reviewer

Opensense

Haven't used anything like this before; no tool has matched what they can do. They were the first ones we demoed, and we loved the platform and loved the team! There wasn't anything we didn't like, and even the price was perfect! I would go with them again at any time! I think they blow their competition out of the water.
Max Safier | TrustRadius Reviewer

Return on Investment

ContactMonkey

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Dan Sherman | TrustRadius Reviewer

Opensense

  • Pays for its self.
  • Drives traffic to our website.
Max Safier | TrustRadius Reviewer

Screenshots

Pricing Details

ContactMonkey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContactMonkey Editions & Modules

Additional Pricing Details

Opensense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Opensense Editions & Modules

Edition
Brand$1501
Market$3501
Target$2501
Connect$4001
  1. per month
Additional Pricing Details
Pricing is valid for up to 100 users. Please see our FAQ for more details.

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