TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactOffice

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A

    Discourse

    Score7.1 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Pricing
    ContactOfficeDiscourse
    Editions & Modules
    No answers on this topic
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ContactOfficeDiscourse
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ContactOfficeDiscourse
    Project Management
    Comparison of Project Management features of ContactOffice and Discourse
    Feature
    ContactOffice
    7.8
    3 Ratings
    1% above category average
    Discourse
    -
    Ratings
    Task Management8.73 Ratings00 Ratings
    Gantt Charts7.13 Ratings00 Ratings
    Scheduling8.13 Ratings00 Ratings
    Workflow Automation7.12 Ratings00 Ratings
    Mobile Access7.33 Ratings00 Ratings
    Search7.12 Ratings00 Ratings
    Visual planning tools9.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of ContactOffice and Discourse
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Discourse
    -
    Ratings
    Chat8.73 Ratings00 Ratings
    Notifications8.73 Ratings00 Ratings
    Discussions9.02 Ratings00 Ratings
    Surveys8.62 Ratings00 Ratings
    Internal knowledgebase8.02 Ratings00 Ratings
    Integrates with GoToMeeting7.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.01 Ratings00 Ratings
    Integrates with Outlook7.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of ContactOffice and Discourse
    Feature
    ContactOffice
    7.9
    3 Ratings
    2% below category average
    Discourse
    -
    Ratings
    Versioning7.82 Ratings00 Ratings
    Video files7.42 Ratings00 Ratings
    Audio files8.13 Ratings00 Ratings
    Document collaboration9.03 Ratings00 Ratings
    Access control8.12 Ratings00 Ratings
    Advanced security features7.01 Ratings00 Ratings
    Integrates with Google Drive7.92 Ratings00 Ratings
    Best Alternatives
    ContactOfficeDiscourse
    Small Businesses
    Flock
    Score9.5 out of 10
    Higher Logic Thrive
    Score8.9 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Higher Logic Vanilla
    Score5.5 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Verint Community
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactOfficeDiscourse
    Likelihood to Recommend
    7.3
    (3 ratings)
    8.9
    (3 ratings)
    User Testimonials
    ContactOfficeDiscourse
    Likelihood to Recommend
    ContactOffice
    1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Pros
    ContactOffice
    • Can use it from anywhere, can access your documents, emails and others.
    • Can message your group and arrange meetings, and it will notify you.
    • Can manage tasks.
    • Fairly good customer support
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Cons
    ContactOffice
    • Data safety concerns
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Alternatives Considered
    ContactOffice
    ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Return on Investment
    ContactOffice
    • Can get documents from anywhere if you forgot your files.
    • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    ScreenShots

    ContactOffice Screenshots

    Screenshot of Easily manage your data in your virtual office